Brand Certified
Arby's
3.9(846 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
11488 Preston Hwy, Louisville, KY
40229, United States
Certified by Arby's • Feb 22, 2026
(502) 968-9688
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/ky/louisville/11488-preston-hwy/store-1982
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.9
846 reviews
5 stars
379
4 stars
206
3 stars
128
2 stars
43
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent; while many customers enjoyed hot and fresh meals, others received cold or incorrect orders.
Cleanliness
Several reviews noted cleanliness issues in the dining area and drink stations, impacting overall customer satisfaction.
Order Accuracy
Multiple customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
- CJC JFeb 19, 20265.0I work nextdoor to Arby's. And although I'm not a big fan of fast food? I must admit that I have enjoyed many items off of the menu. Not a fan of the roast beef and cheddar. But the chicken Cordon blue, roast turkey sandwich, French dip, and especially the fried fish sandwich? Are top notch hands down the best to my palate. Very fast service before lunch and dinner rush. Polite employees and very helpful in my choices of menu items. One of the BEST Arby's I've ever visited. And I always recommend them to others because this is one of the best locations in my area of service. My only issue? You don't show the prices in your menu online. So, a lot of times? I choose something else like McDonald's, or El nopal because you don't post your menu prices, just your menu options which is ok, if you're ok with that.
- SRShell RentalsFeb 15, 20264.0Food consistently good food. Clean restraunt. More service staff than expected on a Saturday. No wait!
- BCBarbara CFeb 12, 20265.0Placed an order online and had to call the store to add a few things because the app is stupid. and they were so nice and helpful and the manager made sure to take care of it for me. Highly recommend. Very nice people!!
- HDHillbilly DelightFeb 12, 20265.0Great crew at lunch time was very busy but got my order to my table fast
- WHWes HopperFeb 8, 20265.0It's fast food, so we all know it's hitting this depending on who's having a bad day, or who was on that particular shift. This particular visit was pretty delicious and the staff was friendly.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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