Arby's

3.9
831 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11488 Preston Hwy, Louisville, KY
40229, United States

Hours

Reviews

3.9
831 reviews
5 stars
365
4 stars
205
3 stars
128
2 stars
43
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about cold items, incorrect orders, and poor quality of certain menu items.

Service Issues

Numerous reviews highlighted inconsistent service, including long wait times, rude staff, and mistakes with orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty dining areas and drink stations.

Positive Experiences

Despite the issues, many customers praised the friendly staff and some had positive dining experiences, indicating that service can be good at times.
  • JJ
    James Johnson
    5 days ago
    5.0
    Fast, fresh and hot
  • RB
    Ricky Bobby
    Dec 26, 2025
    1.0
    How in the hell a company that sells beef run out of beef but really what has happen your employees didn't put any out to cook on time very poor business
  • TD
    Theresa Dieruf
    Dec 5, 2025
    5.0
    Hot & fresh food served up with a smile!
  • ML
    Mark LaPrade
    Nov 24, 2025
    5.0
    Every once in a while when I want a beef and cheddar with that famous bun with onions, I go to Arby's
  • WA
    Wesley Andrews
    Nov 10, 2025
    5.0
    I was waiting for like 5 minutes in the drive though (Not bad wait time I didn't mind waiting) and a sweet older worker came out and brought my food to me so it didn't get cold 🥹