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Arby's

4.2
(834 reviews)
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Business Details

4900 Norton Healthcare Blvd., Louisville, KY
40241, United States
(502) 339-5099
http://www.arbys.com/locations/us/ky/louisville/4900-norton-healthcare-blvd/store-7879
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4900 Norton Healthcare Blvd., Louisville, KY
40241, United States

Hours

Reviews

4.2
834 reviews
5 stars
420
4 stars
243
3 stars
108
2 stars
23
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied, with some praising friendly and attentive staff, while others reported rude or unhelpful interactions, particularly in the drive-thru.

Food Quality

Food quality received mixed reviews; while many enjoyed the freshness and taste, others complained about portion sizes, temperature, and specific items being unsatisfactory.

Cleanliness

Several customers noted cleanliness issues, particularly in dining areas and restrooms, contrasting with some positive mentions of clean environments.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times, especially during busy periods.
  • DA
    D A
    Dec 30, 2025
    1.0
    I attempted to fine here a few weeks ago. On the lobby door was a sign stating only the drive through was open due to "staffing issues". I worked in restaurant management for several years and if we were short staffed that just meant I pucked up the slack as the leader. Why it has become acceptable post 2020 to not open due to staffing issues blows my mind. If a manager is incapable of hiring and retaining staff, then they shouldn't be in a leadership position. I've yet to attempt eating here a second time. You've already lost me as a customer.
  • DT
    Desire' Tatum
    Dec 9, 2025
    4.0
    Great food and service
  • BG
    Beau G
    Dec 6, 2025
    5.0
    They have the meat!
  • WB
    William Burton
    Dec 2, 2025
    3.0
    Run of the mill fast food. If you're traveling beware of different menus. Most are Franchises. Specials differ by location. Got a large soda off I65 Indianapolis for $2.19. Same day in southern Indiana I ordered the same large soda and price was $2.99.
  • CL
    Conner Lee
    Nov 26, 2025
    5.0
    William went above and beyond making sure the order was perfect. Cheers for the great service. Got a good team at this location.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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