Question 1

What sugar-free flavors do you offer?

Accepted Answer

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

Question 2

What drinks are caffeine-free?

Accepted Answer

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Question 3

What flavors do you offer?

Accepted Answer

Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.

Question 4

Do I get a free drink on my birthday?

Accepted Answer

We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!

Question 5

Where can I find Dutch Bros stickers?

Accepted Answer

We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!

Question 6

What is the difference between a shake and a freeze?

Accepted Answer

A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!

Question 7

What forms of payments do you accept?

Accepted Answer

We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!

Question 8

What kids drinks do you offer?

Accepted Answer

Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!

Question 9

What's the age requirement to work at a Dutch Bros?

Accepted Answer

Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!

Question 10

What are your hours?

Accepted Answer

Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.

Question 11

What's the phone number for my local Dutch Bros shop?

Accepted Answer

Our shops don’t have phones—we'd rather speak with you face-to-face at the window!

Question 12

Do you deliver?

Accepted Answer

While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!

Question 13

Where can I buy gift cards?

Accepted Answer

Gift cards are available at any of our locations, as well as on our website!

Question 14

Can I just show my ID for a free birthday drink?

Accepted Answer

Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!

Question 15

Can I purchase Dutchwear apparel?

Accepted Answer

We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!

Question 16

Can I buy stickers?

Accepted Answer

We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!

Question 17

Can I print a digital gift card and give it as a gift?

Accepted Answer

We recommend purchasing our IRL Gift Cards if you want to give something physical!

Question 18

How do I earn points?

Accepted Answer

It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!

Question 19

Can I still get points if I forgot my phone?

Accepted Answer

We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.

Question 20

Can I customize my drink?

Accepted Answer

Yes, our broistas are always happy to make any drink the way you’d like!

Question 21

Can I place my drink order over the phone?

Accepted Answer

We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!

Question 22

Can I apply more than once?

Accepted Answer

You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!

Question 23

Can I still customize my drink through Order Ahead?

Accepted Answer

We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.

Question 24

Where is Dutch Bros Coffee located in Louisville?

Accepted Answer

Dutch Bros Coffee is located at 4020 Shelbyville Rd, Louisville, KY 40207.

Question 25

What kind of drinks does Dutch Bros Coffee serve?

Accepted Answer

They serve specialty coffee, exclusive Rebel energy drinks, teas, sodas, and a variety of endless flavor combinations.

Question 26

Does the Dutch Bros Coffee at 4020 Shelbyville Rd offer delivery?

Accepted Answer

Delivery service is not offered at this location.

Question 27

Can I order ahead or use a mobile app for ordering at Dutch Bros Coffee?

Accepted Answer

Dutch Bros Coffee has Android and iOS apps available to enhance your experience, but they do not currently offer order and pay ahead services.

Question 28

Does this Dutch Bros location have a drive-thru?

Accepted Answer

Yes, this location has a drive-through service.

Question 29

Is Dutch Bros Coffee at 4020 Shelbyville Rd dog-friendly and family-friendly?

Accepted Answer

Yes, this location welcomes dogs and families, including children.

Question 30

When will this Dutch Bros Coffee location reopen?

Accepted Answer

This location is scheduled to reopen on November 29, 2025.

Question 31

Are there nearby restaurants where I can eat before or after visiting Dutch Bros Coffee?

Accepted Answer

Yes, nearby dining options include White Castle, Kentucky Fried Chicken, Silvio's Italian Restaurant, Saigon Cafe, Snappy Tomato Pizza, Taziki's Mediterranean Cafe, Spinelli's Pizza, El Tarasco Mexican Restaurant, Tropical Smoothie Cafe, and Highland Morning cafe.

Question 32

Are there any bakeries or cafes close to Dutch Bros Coffee for additional snack options?

Accepted Answer

Yes, Sissy Cakes KY and Penny and Pearl's Bakeshop are nearby bakeries and cafes where you can grab snacks or desserts.

Question 33

What nearby places can help me find Dutch Bros Coffee or enhance my visit?

Accepted Answer

Nearby points of interest include Trinity High School and Trinity High School Steinhauser Gymnasium, which might help you locate the area. Additionally, places like CrossRoads Christian Church of St. Matthews and St. Matthews Animal Clinic are in the vicinity and might be useful landmarks.

Dutch Bros Coffee

Business Details

About

Details

Location

Hours

Reviews

Frequently Asked Questions About Dutch Bros Coffee