The ice cream wasent frozen enough. Just didn't taste rite
BC
Boyd Trucking & Transportation Corporation
Mar 9, 2026
1.0
The gave me a sprinkle of fries they now charge for sauce and the strips were tiny the service was terrible as well
SF
Sarah Follensbee
Feb 16, 2026
4.0
Drive thru lady could be cheerful
JL
Jessica Lawless
Feb 13, 2026
1.0
Came in at about 9:30 at night with my friends. The guy taking drive thru orders looked over, rolled his eyes, threw his head back, and started groaning, and I quote, "Bro, oh my God!" He was being dramatic and wanted us to notice he wasn't happy. Then, when we were getting our drinks, the water button got stuck. When we were trying to fix it, the same guy came out and gave us all nasty looks even when we explained it was not on purpose. When we did give a verbal explanation, he said, "Ait, sure. Whatever." Guy was a younger African-American man, no older than like 25, with glasses. This dairy queen needs to train their employees on customer service better because as someone who has worked in customer service and the fast food industry, I would never treat a customer like that 🤷‍♀️
CS
Chad Satt
Feb 8, 2026
1.0
Ordered food for all the kids they didn’t give them any sauce not even the gravy that comes with the basket and their valentine cupcakes are not made right their using hot fudge instead of the cake cookie and it’s not the same all the kids and myself were disappointed and fries were soggy. Won’t be back
What are the operating hours of Dairy Queen Grill & Chill?
The store is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast.
Are there facilities and services suitable for families and children at Dairy Queen Grill & Chill?
Yes, the location provides family-friendly services including booster seats, high chairs, outdoor seating, wheelchair accessibility, and restrooms. It is welcoming to children and families.
Is there seating available at Dairy Queen Grill & Chill and can I enjoy outdoor dining?
Yes, Dairy Queen Grill & Chill offers both indoor seating and outdoor seating.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place mobile orders online, and downloading the Dairy Queen App provides access to exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located?
It is located at 9656 Bluegrass Pkwy, Louisville, KY 40299-1947, USA.
What nearby places can I visit in the area surrounding Dairy Queen Grill & Chill?
Nearby you can find Bachman Volkswagen and Bachman Chevrolet car dealers, stadium joes sports cafe for American dining, Ramada Plaza by Wyndham Louisville Hotel & Conference Center, and the Marathon gas station.
Can I visit other ice cream shops near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby where you can enjoy similar fast food and ice cream options.
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