Waited 5 minutes in the drive thru at 9:50pm no worker took out order. Waste of time. Service was non existent. Several reviews on here talk about poor service at this location later on the evenings. Go somewhere else to get food, ice cream service.
NP
Nathan Potts
Mar 20, 2026
2.0
Uh they never took my order. I just sat at the drive through for 5-10 minutes and... nothing. I'll give them another star for doing ok the other times I came here.
JJ
Justin Johnson
Mar 10, 2026
1.0
Absolute horrible attitude from the woman at the counter. Both when ordering and getting my food. Almost distracted me enough from the lack of clean tables. Never coming back unless I’m with someone I hate.
There’s nothing the (Owner) can say in response to this to change my mind other than proof of termination.
AV
Anthony Vaughn
Mar 3, 2026
4.0
I was worried about going to this location because the reviews were terrible. I don't know if they have new management, employees, or what. But they were awesome! They were friendly, the service was quite quick. And today the food did not disappoint. Keep up the great work!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill at 3221 Poplar Level Rd?
Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
The restaurant is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, signature shakes and malts, and DQ Cakes.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, breakfast is served at this location.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available along with indoor seating for customers.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Does this Dairy Queen have a drive-thru and free WiFi?
Yes, this location offers a drive-thru service and provides free WiFi for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place an order for pickup through their official website ordering link at https://www.dairyqueen.com/en-us/order/pickup/n/40864/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Panera Bread for coffee and bakery treats, CVS Pharmacy for shopping and medical supplies, and Audubon Park United Methodist Church for religious services.
Are there convenient services like gas stations or ATMs near Dairy Queen Grill & Chill?
Yes, nearby services include gas stations like Sunoco and Marathon Oil Poplar Level, as well as The Exchange Network ATM and LibertyX Bitcoin ATM for financial transactions.
What healthcare facilities are nearby Dairy Queen Grill & Chill?
Nearby healthcare services include Norton Immediate Care Center - Audubon, LMARC Research Center, as well as several family and internal medicine doctors such as Joshua H Brandon MD, Vladimir Pulgaron MD, and Jeanne M Thompson.
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