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Chick-fil-A

3.7
(152 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Louisville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
500 S Preston St, Louisville, KY
40202, United States

Hours

Monday10:00 AM - 3:00 PM
Tuesday10:00 AM - 3:00 PM
Wednesday10:00 AM - 3:00 PM
Thursday10:00 AM - 3:00 PM
Friday10:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
5/25/202610:00 AM - 3:00 PM
7/4/2026Closed
9/7/202610:00 AM - 3:00 PM
11/26/202610:00 AM - 3:00 PM
11/27/202610:00 AM - 3:00 PM
12/24/202610:00 AM - 3:00 PM
12/25/202610:00 AM - 3:00 PM
12/31/202610:00 AM - 3:00 PM
1/1/202710:00 AM - 3:00 PM

Reviews

3.7
152 reviews
5 stars
81
4 stars
14
3 stars
15
2 stars
12
1 star
30
  • AS
    Ayres Samuels
    Dec 10, 2025
    5.0
    Always great
  • JH
    James Harrison
    Dec 5, 2025
    1.0
    I regret every visit to this Chick-fil-A, and today will be my last. If I were the CEO of Chick-fil-A, I would close this location immediately because it does not represent the values or quality associated with the brand. Here’s why: Limited Menu The menu is far more restricted than a standard Chick-fil-A, which already makes the experience disappointing. Kiosk-Only Ordering Through Grubhub You can’t order at the counter; everything goes through a kiosk tied to Grubhub. This adds extra fees to every item, meaning you pay several dollars more for the same food you’d get at a normal location. Inconsistent and Confusing Policies Last time, I wanted grilled chicken on my Cobb salad. The kiosk didn’t offer that option, but the staff said they could swap it without an upcharge. Today, when I asked for the same thing, they told me it was an upcharge—after I had already paid. How am I supposed to go back and pay the difference? Poor Value and Quality When I finally got back to my office and opened my salad, it was only half full. For the price I paid, that’s unacceptable.
  • RG
    Raymond Gingerich
    Nov 26, 2025
    1.0
    Horrific experience
  • TT
    Talia Trotter
    Nov 24, 2025
    3.0
    Didn’t realize until I left that I was missing a large fry order. Tried calling them and the phone number listed online is out of service and since the order was placed through the grubhub tablet there is no way to get a refund. This is the second time this happened to me at a UofL chick fil a

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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