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Baskin-Robbins

3.3
(148 reviews)

Business Details

12418 La Grange Rd, Louisville, KY
40245, United States
(502) 290-1117

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 12418 La Grange Rd, Louisville, KY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
12418 La Grange Rd, Louisville, KY
40245, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

3.3
148 reviews
5 stars
62
4 stars
19
3 stars
12
2 stars
8
1 star
47
  • MD
    Mya Drake
    Mar 21, 2026
    1.0
    There should be no stars. I asked for a strawberry milkshake & it comes out with MILK only BASICALLY. Yuck. Not thick at all, only liquid. Disappointed.
  • JJ
    Jesse james
    Mar 11, 2026
    4.0
    Says they close at 10 but they always close early
  • AA
    Anonymous Anonymously
    Mar 3, 2026
    5.0
    Amazing milkshakes add another scoop to the malt to make it extra thick these are my favorite malts deff try one
  • TC
    Tyler Couch
    Feb 22, 2026
    1.0
    Probably the worst customer service I’ve ever had in my life. I went inside and started looking at the flavors. I wasn’t greeted, which is no big deal. But then I noticed the worker (I assume who is the owner) touching bananas with his bare hands. He starts peeling the bananas and cutting them, and he’s going REALLY slowly while doing this. Almost deliberately slow so he wouldn’t have to serve me. Around 5 minutes into this process he says “I’ll be right with you” so I patiently say “Okay” and I go and sit down. He starts scooping some ice cream onto the bananas and I realize he’s making a banana split. There’s one other person in here at this point, and I think he’s an employee, but he’s sitting down on his phone. I assume the banana split is for him. It wasn’t. He takes the banana split and puts it in the freezer for customers for the next day. I thought that was strange, but that he’d serve me now. Nope. He goes and grabs more bananas, and starts making another banana split! By this point, I’ve been waiting 15 minutes, and my wife who is waiting for me in the car asks if everything was okay in there. I ask her if I can leave, and she says yes. So I purposely, rudely, say “OKAY, THANK YOU” and stand up. No acknowledgment whatsoever. No “I’m sorry, I forgot to serve you,” no dirty look, literally nothing. He just keeps makin’ germy banana splits! According to other reviews I’ve read, I wouldn’t have gotten any ice cream had I gotten served anyway, since the serving sizes are a joke. If you want ice cream, don’t even bother driving here, because the odds you’ll get into a car crash on the way over aren’t worth the germy little scoops you get. IF you even get any at all.
  • LS
    Lucy S
    Feb 21, 2026
    1.0
    Has been closed 30min-1hr early the last few times i’ve tried to go here, with employees inside turning people away. Tried again tonight (2/21) and several people were turned away at 9:30 when the store closes at 10. Ice cream is good but not worth driving out of your way when you’re turned away more often than service is given

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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