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Brand Certified

Arby's

4.2
(841 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4900 Norton Healthcare Blvd., Louisville, KY
40241, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 12:00 AM
Saturday9:30 AM - 12:00 AM
Sunday9:30 AM - 11:00 PM

Reviews

4.2
841 reviews
5 stars
424
4 stars
245
3 stars
109
2 stars
23
1 star
40
  • JW
    Jerry Weeks
    3 days ago
    4.0
    Visited during lunch and they were busy with drive through and eat ins. They were very polite. As everything else, portions seem a little smaller than before.
  • LP
    Lana Pardon
    Mar 9, 2026
    5.0
    Fast service. Friendly staff. Food is plentiful and hot. Would definitely come here again!
  • MR
    michelle royall
    Mar 5, 2026
    3.0
    Employees seemed lackadaisical when greeting me and taking my order. I was the only one standing at the counter and there didn't seem to ne any urgency to help me. I ordered a beef and cheddar sandwich and crinkle cut fries. When I got my food, they gave me curly fries which I didn't order. That was corrected very quickly. The crinkled cut fries were hot and fresh but overly salty somewhat difficult to eat. My beef and cheddar sandwich was tasty. The problem with Arby's is that you never get a hot sandwich. Sandwiches are room temperature at best. The dining area was clean and neat and had a modern updated appearance. I like to have Arby's from time to time, so I'm sure I'll return to one of the locations eventually when I get a craving. I'm not sure if it's Arby's intentions to give you lukewarm room temperature sandwiches. But if you go to any of their many locations, that's what you'll get. The sandwiches are tasty, but if you lackadaisical service and a barely warm sandwich and hot, overly salted fries. Then, this is your place.
  • DA
    D A
    Dec 30, 2025
    1.0
    I attempted to fine here a few weeks ago. On the lobby door was a sign stating only the drive through was open due to "staffing issues". I worked in restaurant management for several years and if we were short staffed that just meant I pucked up the slack as the leader. Why it has become acceptable post 2020 to not open due to staffing issues blows my mind. If a manager is incapable of hiring and retaining staff, then they shouldn't be in a leadership position. I've yet to attempt eating here a second time. You've already lost me as a customer.
  • DT
    Desire' Tatum
    Dec 9, 2025
    4.0
    Great food and service

Brand Certified Facts from Arby's

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Certified April 26, 2026Yext Knowledge Graph
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