Wendy's

3.9
949 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
21 Dogpatch Trading Center, London, KY
40741, United States

Hours

Reviews

3.9
949 reviews
5 stars
419
4 stars
233
3 stars
140
2 stars
63
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported cold, old, or incorrectly prepared food.

Service Speed

Service speed is inconsistent; some customers praised quick service, while others experienced long wait times and order mistakes.

Cleanliness

Cleanliness received mixed feedback; some noted a clean environment, while others reported dirty dining areas and restrooms.

Customer Service

Customer service was highlighted positively by many, with friendly and helpful staff, though some reported rude interactions.

Order Accuracy

Order accuracy is a recurring issue, with several customers mentioning missing items or incorrect orders.
  • DD
    Daly
    Nov 8, 2025
    5.0
    Love amazing ladies on staff 7 pm 11/8/2025. Fast and attentive
  • MS
    Michael Smith
    Oct 19, 2025
    5.0
    My boy and I cave here for a quick lunch before work. Yes, it's fast food, but Wendy's is the freshest of them all. London, KY crushed it.
  • SN
    Steven Neumann
    Aug 26, 2025
    5.0
    As with any fast food the employee turnover is pretty high, we had a very good experience the gentleman although he didn't have all the answers took the time to find out the food was very good as this is one of the Wendy's where you can watch them cook the burger being off the interstate it wasn't that busy we got our food very quick with a smile made the way we wanted it I would recommend this
  • 88
    810Cellous
    Aug 24, 2025
    1.0
    They cut the lights out on the menu and the drive through lane 2 hours early I had to drive around to the front lobby and know on the window only to be ignored while they laughed and talked for 10 minutes. My food was made all wrong and very sloppy I had to return it for a refund I don’t even trust eating there after that. I used to love Wendy’s but this location ruined it for me. The manager at night needs to be fired.
  • BS
    Briana Smith
    Aug 18, 2025
    5.0
    Good food always served hot great and nice people and the frostys are always good

Frequently Asked Questions About Wendy's

Is London 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.