Taco Bell

3.7
616 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 60 Austin Lane in London. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
60 Austin Lane, London, KY
40741, United States

Hours

Reviews

3.7
616 reviews
5 stars
273
4 stars
126
3 stars
76
2 stars
42
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy, or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of orders.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, noting it as a positive aspect.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Service Speed

While some customers experienced quick service, others noted long wait times, especially during busy periods.
  • LP
    LaTosha Pence Jewelry Pod
    3 days ago
    5.0
    Polite, great customer service.
  • HH
    Holley
    4 days ago
    3.0
    Ok so first off service was mid. I came in with 3 of my friends and there were several issues. They pronounced my friend’s name wrong, didn’t put enough beef in the burrito, my friend got way toooooo full and big and round because of the food, and finally the chicken in my crispy chicken soft taco WAS BURNT AND NOT YUMMY
  • JB
    Jonathan Baker
    Jan 2, 2026
    3.0
    They always do offer a more filled taco than most other taco bells. Also didn't realize they charge 8.85% tax either!
  • PS
    Paramdeep Singh
    Dec 31, 2025
    1.0
    Worst experience, I arrived over there to order the food at around 10 pm on new year eve and they also mentioned on door that open today up to 11pm but still they closed their door at10 pm and refused to take the order.
  • RY
    Rebecca York
    Dec 28, 2025
    1.0
    I got 2 Beef Chalupa sup. with beef crunchy taco, this was the worst meal I have ever had at a taco bell it had been sitting for hours I couldn't even eat it, if I wasn't so short on time I would have taken it back but my lunch break was almost up, I doubt that I'll ever eat there again.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Austin Lane?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in London, KY?

Taco Bell is located at 60 Austin Lane, London, KY 40741, USA.