Papa Johns Pizza

3.9
366 reviews
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Business Details

1521 South Main Street, London, KY
40741, United States
(606) 864-8888
https://locations.papajohns.com/united-states/ky/40741/london/1521-south-main-street?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in London, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best London pizza for any occasion. Call us for pizza delivery in London or stop by 1521 South Main Street for carryout to order the best pizza in London, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1521 South Main Street, London, KY
40741, United States

Hours

Reviews

3.9
366 reviews
5 stars
200
4 stars
65
3 stars
26
2 stars
17
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues like undercooked pizzas and incorrect orders.

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and poor handling of complaints.

Delivery Issues

Frequent complaints about long delivery times and incorrect deliveries, with some customers experiencing significant delays.

Cleanliness

Concerns raised about the cleanliness of the store, with reports of unsanitary conditions.

Management Response

Positive feedback on management's willingness to address issues and improve customer experiences.
  • JS
    Justin S.
    Oct 5, 2025
    2.0
    Ordered from here a few times, and mostly have the same complaints, always carry out orders. Each time the pizzas were undercooked. We're talking a difference in seconds between being done or raw dough, and they never fully cut them. This is probably due to the lack of cook time. To that point, had an order of parmesan garlic breadsticks last night that had uncooked dough on all of the larger breadsticks. Not chewy, not doughy, actual raw dough. The wait time on carry out is always an issue as well. The estimate through the website/app is never right, guaranteed 20-30 minute wait on top of that time. Papa locations are usually super consistent in quality, not so much in this case.
  • NE
    Nature’s Echo
    Sep 21, 2025
    5.0
    Loved it
  • JB
    James Burgett
    Sep 3, 2025
    1.0
    Tried them again after a couple years and still a horrible pizza. Cheese didn't cover the pizza very skimpy on toppings, definitely not worth the outrageous price they charge for this. Customers stay away save your money. Store was also very dirty.
  • JC
    Juliana Coffey
    Sep 2, 2025
    5.0
    After a long workday followed by kids’ gymnastics and soccer practices, my family of 5 decided to place a Papa John’s carry-out order. I was a few minutes early to pick it up and a very sweet lady working told me she’d be happy to bring the pizza out to me since I had kids in the car. She did. Our order was fresh, hot, and delicious. I regret not getting the workers name but wanted to give her recognition for being thoughtful and making our stop a little easier. Maybe you can see who was working in the evening on 9/2/25 and tell her thanks again for being extra kind!
  • JK
    James Kerr
    Sep 2, 2025
    5.0
    Angie makes an excellent pie
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in London, KY?

Papa Johns Pizza is open every day from 10:00 AM to midnight.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options.