Papa Johns Pizza

3.9
371 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in London, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best London pizza for any occasion. Call us for pizza delivery in London or stop by 1521 South Main Street for carryout to order the best pizza in London, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1521 South Main Street, London, KY
40741, United States

Hours

Reviews

3.9
371 reviews
5 stars
204
4 stars
65
3 stars
26
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported issues with management and service quality.

Food Quality

Feedback on food quality was mixed; some customers enjoyed the pizza and other items, while others experienced undercooked or incorrect orders.

Delivery Issues

Several reviews highlighted problems with delivery times and accuracy, with some orders taking excessively long or arriving incorrect.

Cleanliness

There were complaints about the cleanliness of the store, with some customers noting unsanitary conditions.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling the food was overpriced for the quality received.
  • MH
    Milton Harns
    4 days ago
    1.0
    This place has went down hill massively, the Pizza's are way smaller and they put very little toppings on them anymore. The Crust is inconsistent, either overcooked or undercooked. They don't include a free dipping sauce anymore at least with the Thin Crust option, not sure about the other Crust options. It cost 99 cents for one tiny cup of dipping sauce. Place is a joke and Shaq would feel like he was starving if he actually ate something from this joint. Not a good value for your money. Shrinkflation is real.
  • SM
    Shawn McWilliams
    Dec 24, 2025
    5.0
    Drew and the team at the London location did a great job with our order on a hectic Christmas Eve! Great service, commitment to the customer and all around great value / experience!
  • TT
    Trenton Towry
    Nov 28, 2025
    5.0
    This pizza is beyond fresh and made to 👌 perfection. I think they should expand it to buffet-style on the weekends.
  • BB
    B
    Nov 26, 2025
    5.0
    They rock! The only issue we’ve ever had was when they appeared to be extremely busy and the quality of the food suffered as a result. Otherwise, always friendly and great za!
  • JS
    Justin Stallard
    Oct 5, 2025
    2.0
    Ordered from here a few times, and mostly have the same complaints, always carry out orders. Each time the pizzas were undercooked. We're talking a difference in seconds between being done or raw dough, and they never fully cut them. This is probably due to the lack of cook time. To that point, had an order of parmesan garlic breadsticks last night that had uncooked dough on all of the larger breadsticks. Not chewy, not doughy, actual raw dough. The wait time on carry out is always an issue as well. The estimate through the website/app is never right, guaranteed 20-30 minute wait on top of that time. Papa locations are usually super consistent in quality, not so much in this case.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in London, KY?

Papa Johns Pizza is open every day from 10:00 AM to midnight.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options.