Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,358 reviews
5 stars
438
4 stars
267
3 stars
262
2 stars
126
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, particularly in the drive-through, with instances of rudeness and long wait times.
Food Quality
Numerous reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.
Operational Issues
Customers frequently mentioned problems with the restaurant's hours, such as being closed when they should be open, and slow service during busy times.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- EEEmily3 days ago1.0I rarely go out for breakfast but wanted to treat my husband this morning. Employees were friendly but my food was hard and cold. Went back through for a remake and was pulled forward, I didn’t mind that at all. However I waited for 15 mins and never got my McGriddle. I had to have my husband go inside and he found it just sitting on the counter, it was ice cold AGAIN. He also got hotcakes and sausage that only had 2 pancakes in it instead of 3. Everything we got was cold and the employees made no effort to bring the refire to my car. Fast food costs too much for me to have to eat cold food but I ate the remade cold McGriddle anyways. I won’t bother coming to this location anymore. I understand things get busy but that’s just careless. I was served cold food TWICE, and shorted a pancake. Management please improve the service at your store.
- MWMichelle Wagers6 days ago3.0They didn't get my order right. But they never do.
- NCNoah ChanceNov 7, 20253.0Nothin Special Just Another Busy McDonalds...Everything Was Straight Nothin Stood Out 2 Make It Great...
- SGScott GentryNov 5, 20251.0cold food and the food is never ready on time!
- APAnthony PopejoySep 5, 20255.0Grate
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in London, KY?
McDonald's in London, KY is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours for McDonald's here?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday, with Sunday starting at 6:00 AM.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:59 PM via their website or app.
Can I order McDonald's food for pickup at this location?
Yes, curbside pickup is available at this McDonald's location.
How can I place an order using the McDonald's app?
You can order through the McDonald's App available on iOS and Android, using the provided Apple and Google Play store links.
What payment options are accepted at McDonald's London, KY?
The accepted payment options include American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service at this McDonald's?
Yes, this McDonald's location has a drive-thru service available during their drive-thru hours.
Which nearby stores and services can I visit around McDonald's on North Main Street?
Nearby you can find Dollar General for shopping, Kroger for groceries and bakery items, and AutoZone for automotive parts and repairs.
Are there beauty and spa services near McDonald's in London, KY?
Yes, nearby beauty and spa services include Flawless Finish By Allie, SJ & Company Salon & Spa, Shear Perfection, Cutter's Alley, and The Beauty Bar.
What entertainment options are available close to McDonald's?
Nearby entertainment includes The Palace Family Entertainment Center with bowling, arcade, and laser tag, as well as Strike Force Pro Shop bowling alley.