Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,136 reviews
5 stars
674
4 stars
424
3 stars
404
2 stars
199
1 star
435
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with cold, undercooked, or incorrect food orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms.
Management Concerns
Feedback indicated a lack of effective management, with complaints about staff organization and responsiveness.
Mixed Experiences
While some customers had positive experiences, many others expressed dissatisfaction with their visits.
- JSJoyce Stephens4 days ago1.0After ordering my drink and a pie I had to ask for my drink then stood waiting for a single apple pie to go for 15 minutes this is unexpected and delayed my travel time I even started to leave the pie behind to get back on the road all I got was sorry and a dried out over baked pie poor customer service
- TSTwila SimmonsNov 15, 20255.0Food was hot and fresh had a double cheeseburger and fries
- SSSpecgradeNov 6, 20254.0Food was fast and good. Typical Micky Dees
- ZGZachary GoebelNov 4, 20253.0Poor customer service and employees were rude. Orders we're almost always wrong. Poor food
- KHKarolanne HensonOct 19, 20251.0⭐ 1 Star I’ve given this McDonald’s multiple chances, but the quality just isn’t improving. The cook time for Quarter Pounders is always rushed — the patties often come out undercooked and pink in the middle. It’s disappointing that this issue keeps happening, and it doesn’t seem like management is taking steps to fix it. Serving raw food isn’t acceptable, and until they start properly cooking their burgers, I can’t recommend this location.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's at 170 W Daniel Boone Parkway in London, KY?
This McDonald's location is open 24 hours a day, 7 days a week, including holiday hours.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 through their online ordering platform.
Is there a drive-thru at this McDonald's, and what are its hours?
Yes, there is a drive-thru open 24 hours daily for your convenience.
What mobile apps can I use to order from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
What amenities are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby gas stations can I visit around this McDonald's location?
Nearby gas stations include Redi Mart, Marathon, Shell, Exit 41 London Shell, Sunoco, and BP, which can be convenient for fueling your vehicle before or after your meal.
Are there any nearby hotels or motels near this McDonald's?
Yes, nearby lodging options include Budget Host Westgate Inn, Budget Inn, and Westgate RV Campground, ideal for travelers needing a place to stay.
What nearby dining options are available around this McDonald's besides McDonald's itself?
You can find nearby restaurants such as Shiloh Express, Shiloh Roadhouse, Shiloh Steakhouse, Cheddar's Scratch Kitchen, Wings and Rings, Subway, Wendy's, Hunt Brothers Pizza, Buffalo Wings & Rings, and 41 Smoke Shop for varied dining experiences.