Fazoli's

4.1
1329 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in London, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
2174 KY-192, London, KY
40741, United States

Hours

Reviews

4.3
841 reviews
5 stars
509
4 stars
179
3 stars
83
2 stars
23
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the dishes while others found them lacking in flavor or poorly prepared.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff, though some praised friendly and helpful employees.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and dining areas, with reports of dirty tables and unsanitary conditions.

Value for Money

Customers appreciate the portion sizes and pricing, especially with the inclusion of unlimited breadsticks, but some feel prices have increased without corresponding quality.
  • LT
    Lisa Turner
    Jan 6, 2026
    5.0
    Always clean, fast and friendly service. Good food, I have eaten in, take out, drive thru, and ordered the catering for large events. Everything is always hot and fresh. Great food and great prices.
  • SM
    Sherri Middleton
    Jan 5, 2026
    5.0
    So I'm so thankful for this restaurant they were so nice about my bad food allergies came out to meet with me to make sure she understood what I was able to consume. No other restaurantsl has ever been that nice to me.
  • SC
    Sue Creech
    Dec 24, 2025
    4.0
    They were really busy when we got there. Several dirty tables. When our food came, they were in to go containers. They said they run out of dishes. Not 1 minute later the table beside us got their food on dishes. If they were well staffed, there would have been no dirty tables and we would have gotten our food on dishes.
  • TS
    The Stellas
    Dec 23, 2025
    1.0
    Got the. Through Uber eats, they forgot a whole meal and order if bread sticks. Mgr didn't even care and Uber wouldn't refund for my missing food. Beware!
  • EC
    Emerson Crabtree
    Dec 9, 2025
    1.0
    The conduct from the staff was wildly inappropriate. I have an androgynous name and appearance, and because of it, the employees treated me like I was a zoo animal during the entire interaction. They decided - with the drive thru window open, standing directly in front of me - to place bets with each other as to what they think I am. It was none of their business to begin with, but if they absolutely couldn't help themselves from making inappropriate comments about my appearance, they should have at least had the sense to do so in private. Fazoli's - please take corrective action to ensure this never happens again, because if it does, they sure won't be doing it to me. You just lost a customer.

Frequently Asked Questions About Fazoli's

What are Fazoli's operating hours for dine-in services in London, KY?

Fazoli's is open for dine-in from 8:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 11:00 PM on Friday and Saturday.

Does Fazoli's in London, KY offer drive-thru service?

Yes, Fazoli's drive-thru is available daily from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.