Dunkin'

3.7
961 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve London, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1653 Highway 192 W, London, KY
40741, United States

Hours

Reviews

3.7
961 reviews
5 stars
460
4 stars
178
3 stars
86
2 stars
70
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer interactions, with some feeling ignored or disrespected by staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and sizes, leading to customer frustration.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting inconsistencies in taste and freshness, particularly with coffee and donuts.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of engagement with customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, as well as enjoying certain menu items.
  • JG
    Jim Gaines
    Nov 15, 2025
    1.0
    How are the doughnuts and coffee? Who knows? Can't get anyone to bother. Kitchen is visibly dirty and nobody bothers about that either.
  • CW
    Christina Wilder
    Nov 6, 2025
    1.0
    Milkshakes are worthless. They taste like milk
  • HH
    Heyitzashlyn
    Nov 3, 2025
    5.0
    christian is the best employee in 2025 dunkin would recommend dunkin especially from london kentucky
  • GG
    Ginger
    Nov 1, 2025
    1.0
    It smelled so strongly of sewage inside that I left without ordering
  • CR
    Carlos Ramon
    Oct 17, 2025
    3.0
    Steady forgetting stuff. How I spend 16 and yall forget my drink

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drink offerings at Dunkin' in London, KY?

During the holiday season, Dunkin' in London, KY offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the opening hours for Dunkin' London, KY?

Dunkin' London, KY is open daily from 5:00 AM to 10:00 PM.