Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
884 reviews
5 stars
422
4 stars
202
3 stars
125
2 stars
43
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, particularly the ice cream and burgers, noting they were delicious and well-prepared.
Service Issues
Many reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers mentioned cleanliness issues in the dining area and with the staff's appearance.
Atmosphere
The atmosphere received mixed reviews, with some noting it was uncomfortable or unwelcoming, while others found it friendly.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.
- BBbrittany belt5 days ago1.0Never will I doordash pickup order again they gave attitude at the drive thru window and when I went in they gave me attitude and show them my order gave me even more attitude then when I was leaving someone hit their hands making it sound like they were going to hit me well Never again doing doordash pickup from this location 😡 😡 😡
- WWWill6 days ago5.0Great place for treats...
- MMMike McGeorgeDec 14, 20255.0Great blizzards
- AAAdamNov 28, 20254.0I see a lot of negative reviews, but that wasn't my experience tonight. The service was fast and friendly, and the ice cream was delicious.
- DPDennis PotterOct 17, 20251.0Food was good service was terrible. They ignored me wouldn’t give me ranch and they’re a bunch of jerks.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in London, KY?
The restaurant is open from 7:00 AM to 10:00 PM Monday through Thursday, 7:00 AM to 11:00 PM on Friday and Saturday, and 8:00 AM to 10:00 PM on Sunday.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young guests.
Can customers order online from Dairy Queen Grill & Chill?
Yes, customers can place pickup orders online through their website.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, there is outdoor seating available at this location.
Where is Dairy Queen Grill & Chill located in London, KY?
It is located at 161 Highway 192 W, London, KY 40741-2428, USA.
What are some nearby dining options close to Dairy Queen Grill & Chill?
Nearby dining options include McDonald's, Bojangles', and Frisch’s Big Boy of London, providing various fast food and buffet choices.
Are there any nearby schools around Dairy Queen Grill & Chill?
Yes, South Laurel Middle School and SLHS Golf (an elementary school) are located nearby, making it convenient for families visiting the area.
What nearby services might customers find useful when visiting Dairy Queen Grill & Chill?
Customers may find nearby services such as Heartstrings Mental Health counseling, Technical Staffing Solutions, and local dentists like Farmer Pediatric Dentistry helpful during their visit to the area.