Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
880 reviews
5 stars
420
4 stars
201
3 stars
125
2 stars
43
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude or unprofessional staff, with several instances of poor customer service experiences.
Food Quality
The food received generally positive feedback, with many customers enjoying the taste and freshness, although there were complaints about incorrect orders and missing items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and behind the counter, impacting the overall dining experience.
Atmosphere
The atmosphere was often described as uncomfortable or unwelcoming, with reports of staff being unfriendly and a lack of enthusiasm.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the food did not justify the cost.
- DPDennis PotterOct 17, 20251.0Food was good service was terrible. They ignored me wouldn’t give me ranch and they’re a bunch of jerks.
- BHB HarrisonOct 13, 20255.0Today I purchased the hot fudge sundae and it didn't disappoint. Staff are courteous and no lines.
- MHMusika HabanSep 23, 20255.0The burger was cooked to perfection with fresh ingredients that made every bite memorable.
- KFKerrigan FoxSep 6, 20252.0Everyone there is very rude hateful slams The window when you go through a drive-thru nobody smiles most of the time the food is leaking all into the bag if you get breakfast. Would not recommend!
- TBTom BrownJul 25, 20255.0God is good!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in London, KY?
The restaurant is open from 7:00 AM to 10:00 PM Monday through Thursday, 7:00 AM to 11:00 PM on Friday and Saturday, and 8:00 AM to 10:00 PM on Sunday.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young guests.
Can customers order online from Dairy Queen Grill & Chill?
Yes, customers can place pickup orders online through their website.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, there is outdoor seating available at this location.
Where is Dairy Queen Grill & Chill located in London, KY?
It is located at 161 Highway 192 W, London, KY 40741-2428, USA.
What are some nearby dining options close to Dairy Queen Grill & Chill?
Nearby dining options include McDonald's, Bojangles', and Frisch’s Big Boy of London, providing various fast food and buffet choices.
Are there any nearby schools around Dairy Queen Grill & Chill?
Yes, South Laurel Middle School and SLHS Golf (an elementary school) are located nearby, making it convenient for families visiting the area.
What nearby services might customers find useful when visiting Dairy Queen Grill & Chill?
Customers may find nearby services such as Heartstrings Mental Health counseling, Technical Staffing Solutions, and local dentists like Farmer Pediatric Dentistry helpful during their visit to the area.