Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
896 reviews
5 stars
291
4 stars
164
3 stars
171
2 stars
85
1 star
185
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or spoiled items.
Customer Service
Customers expressed dissatisfaction with rude or unhelpful staff, as well as slow service.
Cleanliness
While some noted that the restaurant was clean, others reported unsanitary conditions and dirty tables.
Management Issues
Several reviews pointed to poor management as a contributing factor to the ongoing service and food quality problems.
- MRMike RobertsonDec 31, 20251.0I quit going there for nearly two years because the food was so bad and they NEVER give you everything you order. I had to drop off my vehicle early this morning and I decided to give them another try since it had been awhile. I got a #8 (biscuit and gravy meal). Got my food and parked near the service station. Opened the bag, no hash brown. Money stolen. Theres no telling how much they've stolen from me over the years. Then, the gravy was 100% spoiled. It had the taste of sour white glue. Just awful. Thats it for me, I will NOT be coming back to that location ever again.
- KMKatina McmahanDec 3, 20251.0Very disappointed in the Liberty ky McDonald's they didn't even give us our food forgot big Mac and didn't even give us one of our big Mac meals and plus it was cold and they gave us unsweetened tea and it was supposed to been sweet tea and a orange pop instead of coke and plus didn't even give us my little girls chocolate milk so very unhappy with them and I won't be back and they was rude
- SJSierra JohnsonNov 21, 20251.0I went through the drive thru, and had ordered two ten pieces meals. I had ordered bbq with those, and there were none. I called and I was told by the manager Nate that they were out, if that were the case wouldn't they tell me at the speaker? I found out there was bbq in stock. Stop lying to the customers to save time! It's ridiculous.
- TJTrevor JonesNov 9, 20251.0The people who work here show exactly why fast food workers deserve minimum wage. They can't get an order right and would rather make you go through a drive thru again then fixing it while your at the window. I'm assuming to probably try and make there terrible drive thru times look better.
- JPjames pittmanNov 2, 20251.0Ordered a quarter pounder and 1 of my burgs was ripped up in pieces and put on the bun and the cheese was melted to my box instead of my burger, they also never have frappes they always say they are out or something is broke with the machine, breakfast is good here but night shift sucks, i would really like to get in contact with someone who can explain what’s going on with there frappes cause I want them to know that they never have them I also love how they advertise new stuff they never have hands down worst McDonald’s I’ve ever been to they need new management
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Liberty, KY?
McDonald's is open daily from 4:30 AM. From Monday to Thursday and Sunday, it closes at midnight. On Fridays and Saturdays, it stays open until 1:00 AM.
When is the delivery service available at McDonald's?
Delivery is available every day from 4:30 AM to 10:30 PM, except on Fridays and Saturdays when it extends to 11:30 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 4:30 AM until midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I use a phone app to order McDonald's for pickup or delivery?
Yes, you can use the McDonald's App available on both iOS and Android to place orders for pickup or delivery.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location as part of their pickup and delivery services.
What services does this McDonald's offer?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food options are close to this McDonald's in Liberty, KY?
Nearby fast food options include Taco Bell and Hardee's, which offer Mexican and American fast food alternatives respectively.
Are there any local grocery stores near this McDonald's?
Yes, Save A Lot and Dollar General are nearby for grocery and discount shopping needs.
What nearby amenities can customers visit before or after dining at McDonald's?
Customers can visit nearby places such as Farmers National Bank for banking, Green River Pharmacy for medical supplies, or enjoy entertainment at Redbox rental kiosks.