Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I had ordered my food through the app and when it was delivered by doordash I was missing my fish sandwich and my mcflurry. They were really nice and gave me my sandwich and ice cream.
AB
Alfredo Barahona
Apr 1, 2026
1.0
I had a very frustrating experience at McDonald’s. I ordered a chicken sandwich (the one with the actual chicken filet), but instead I was given a McChicken. When I tried to explain the mistake, the employee insisted that I had ordered three McChickens, which is not true.
Instead of fixing the issue, the employee tried to explain things in a very unprofessional way and was actually yelling at me. That made the situation even worse. When the manager got involved, it didn’t help at all—if anything, the situation was handled just as poorly.
I was told I had to go back around and reorder, even though the mistake was on their end, which made no sense. This is not the first time I’ve had bad service at this location, and it’s becoming a pattern.
They really need to fix the way things are handled at this branch, especially when it comes to customer service and communication. Very disappointing experience.
AS
Arthur Stroh
Mar 30, 2026
1.0
Went on this restaurant today 3,30,26 let me tell u when I say this place was nasty it was nasty all the tables where dirty food on the floor empty cups on the tables bathrooms where discusting what the hell going on people on there phones in back I have to say this is the worst place I've seen the mgr was sitting at a table not doing nothing to clean the place just nasty
CM
Chris Kilgore (Preacher Man!)
Mar 29, 2026
5.0
Awesome on lunch break
FT
Francoise Tabu
Mar 15, 2026
1.0
I Ordered a double quarter pounder with cheese they gave me a plain cheeseburger I went to get a return and fix my order up they refused and said i already took it out of the store 🤦♂️
What are the operating hours for McDonald's at 1499 Russell Cave Rd, Lexington?
McDonald's is open 24 hours every day, from 12:00 AM to 11:59 PM.
When is the delivery service available at this McDonald's location?
Delivery is available Monday through Saturday from 5:00 AM to 11:59 PM, and on Sunday from 6:00 AM to 11:59 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What delivery and pickup options are offered at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods can I use at McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I order McDonald's food online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby food options around McDonald's at 1499 Russell Cave Rd?
Nearby restaurants include Taco Bell, Captain D's, Burger King, Tacos El Rey, El Huarache, and Huarache Pizza, offering a variety of fast food, seafood, Mexican, and pizza options.
Are there useful nearby services when visiting McDonald's at this location?
Yes, you can find a Zips Car Wash, Park Community Credit Union, and LibertyX Bitcoin ATM nearby for your convenience.
How can nearby transit or retail options help customers visiting McDonald's here?
Nearby stores like Mister Money (online shop) and RYMCO 119 Russell Cave (electronics) provide additional shopping options, while Casey's and Marathon Gas stations can help if you’re fueling up before or after your visit.
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