Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback highlighted poor customer service experiences, with some staff being rude or inattentive.
Speed of Service
Numerous reviews mentioned long wait times, particularly in the drive-thru, even when the restaurant was not busy.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing cold, stale, or poorly prepared items.
Cleanliness
Some reviews noted that the restaurant was clean, but others pointed out issues with food presentation and freshness.
KM
Katelyn Joy Moore
Nov 6, 2025
5.0
Solid Wendy’s location. They never get my order wrong and are always fast and helpful.
AT
Ariel Terrazas
Oct 15, 2025
5.0
Me encanta
GS
Genji Shimada
Oct 14, 2025
1.0
Tried to charge me for sauce lmao gone so far downhill it’s at the bottom atp
AG
Amber Gray-Kurz
Oct 5, 2025
4.0
I ordered ahead via the app and the food was ready at the quoted time. The food was typical of a Wendy's. I thought the outside layout was very strange. To get to the front door you have to cross in front of the drive thru traffic. The food pickup spot is right inside the left entry door.
LR
Logan Rogers
Sep 21, 2025
1.0
Placed a mobile order for two Jr hamburgers plain went to go pick up the order both Jr hamburgers had cheese on them. Went back inside to the restaurant to have them fix the order. They got one of the Jr hamburgers right plain just meat and The bun the second one was not correct. It had cheese, ketchup, mustard, and bacon on it. I went back inside for the second time. Ask them to fix that one once again they messed it up. The second burger had cheese, ketchup, mustard, and bacon on it. How many times does it take to get somebody’s order correct should be one time not 100. I do not think I will be at this restaurant anytime soon in the near future.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 251-6752.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #716 Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1100 S Broadway still open?
Yes, this Wendy's location in Lexington, KY is open and committed to serving quality food every day.
What are the hours of operation for the Wendy's drive-thru?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online for delivery or pick-up?
Yes, you can order online through the Wendy's app or website to have your food delivered or picked up.
How do I contact this Wendy's location for questions or feedback?
You can call directly at (859) 251-6752, reach customer care at 888-624-8140, or use the live chat and contact forms on Wendy's website.
Are there other restaurants or places of interest near Wendy's at 1100 S Broadway?
Nearby places include Lucky's Market for groceries, First Watch for breakfast, Andy's Frozen Custard for desserts, and Zaxby's for chicken meals, giving you diverse dining and shopping options.
If I'm visiting nearby TECH MEDIC or iPhone Repair Lexington, can I grab a meal at Wendy's easily?
Yes, Wendy's is conveniently located near TECH MEDIC and iPhone Repair Lexington, making it easy to grab a quick meal before or after your visit.
Can I find other food options near Wendy's at 1100 S Broadway?
Yes, you can find nearby options such as Oshimi Sushi and Asian Foods for Japanese cuisine, Penn Station East Coast Subs for sandwiches, and Buffalo Wild Wings for American bar food.
Are there fitness or wellness centers near Wendy's?
Yes, Superior Training And Nutrition gym and New Life Counseling Services are nearby, providing fitness and mental health support close to Wendy's location.