Wendy's

3.5
544 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 S Broadway, Lexington, KY
40504, United States

Hours

Reviews

3.5
544 reviews
5 stars
228
4 stars
100
3 stars
57
2 stars
35
1 star
124

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback highlighted poor customer service experiences, with some staff being rude or inattentive.

Speed of Service

Numerous reviews mentioned long wait times, particularly in the drive-thru, even when the restaurant was not busy.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold, stale, or poorly prepared items.

Cleanliness

Some reviews noted that the restaurant was clean, but others pointed out issues with food presentation and freshness.
  • KM
    Katelyn Joy Moore
    Nov 6, 2025
    5.0
    Solid Wendy’s location. They never get my order wrong and are always fast and helpful.
  • AT
    Ariel Terrazas
    Oct 15, 2025
    5.0
    Me encanta
  • GS
    Genji Shimada
    Oct 14, 2025
    1.0
    Tried to charge me for sauce lmao gone so far downhill it’s at the bottom atp
  • AG
    Amber Gray-Kurz
    Oct 5, 2025
    4.0
    I ordered ahead via the app and the food was ready at the quoted time. The food was typical of a Wendy's. I thought the outside layout was very strange. To get to the front door you have to cross in front of the drive thru traffic. The food pickup spot is right inside the left entry door.
  • LR
    Logan Rogers
    Sep 21, 2025
    1.0
    Placed a mobile order for two Jr hamburgers plain went to go pick up the order both Jr hamburgers had cheese on them. Went back inside to the restaurant to have them fix the order. They got one of the Jr hamburgers right plain just meat and The bun the second one was not correct. It had cheese, ketchup, mustard, and bacon on it. I went back inside for the second time. Ask them to fix that one once again they messed it up. The second burger had cheese, ketchup, mustard, and bacon on it. How many times does it take to get somebody’s order correct should be one time not 100. I do not think I will be at this restaurant anytime soon in the near future.

Frequently Asked Questions About Wendy's

Is #716 Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.