Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,120 reviews
5 stars
469
4 stars
279
3 stars
164
2 stars
63
1 star
145
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with undercooked or stale food, including raw chicken and cold burgers.
Service Speed
Customers experienced long wait times in the drive-thru, with some reporting waits of over 20 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers noting unprofessional behavior from staff.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor handling of food were reported.
- ORonly rubiOct 18, 20251.0To Wendy’s on Sharkey Way, I am writing to express my profound disappointment with a recent order from your establishment. While I have always appreciated Wendy’s commitment to fast and convenient service, my latest experience has left me questioning the quality control measures in place. During a visit on Friday around 10:30 ish pm, I ordered your classic chicken sandwich. I added a couple stuff to it but nothing out of the order. Well, upon taking my first bite, I was immediately concerned by the unusual texture. Regrettably, upon further inspection, it became evident that the chicken was severely undercooked, to the point of being raw in the center. This is not only unappetizing but also poses a significant health risk. It really disappoints me. I’ve been coming to this location for years and I have never had an issue like this before. Not to mention I’ve had the worst day today and all I wanted was to enjoy some Wendy’s and ended up with an upset stomach. I spit it all out immediately because the texture was just so disturbing. But I got photos of what I could. I trust that this matter will be addressed with the seriousness it deserves. I hope to see improvements in your food preparation processes to prevent similar incidents in the future. Sincerely, Rubi
- NNNonnaCharlieSep 18, 20253.0Not a very clean restaurant. Visited at 10:30 am. Men's bathroom wasn't clean, condiment counter was dirty, outside trash was overflowing, floor wasn't clean.
- BGBrittain GillAug 29, 20253.0Guess I should of gotten a small since that looks like what I received
- JSJennifer SloneJul 23, 20251.0I waited for 18mins in drive thru last night!!!!! I was blocked in by someone in front of me and behind of me or I would've pulled out it was absolutely ridiculous and the Fry's was even LUKE WARM AT BEST!!!! DO NOT I REPEAT DO NOT Stop here, Or be sure to clear your schedule if so!!!!
- BHBrooklyn HensleyJul 8, 20251.0i went to pickup my order because the doordash app had to me that it was ready. i get to the restaurant for pick up & the staff said i didn't have an order in the system, i drove back through the drive thru & they had suddenly saw that they did in fact have my order. got back home & went to get my food out & the Double Stack™ Biggie™ Bag that i ordered was thrown in the bag recklessly with no wrap around the burger, the bun was extremely stale and hard & my food was cold. i'm am very disappointed & unsatisfied.
Frequently Asked Questions About Wendy's
Is #712 Sharkey Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 280-2300.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #712 Sharkey Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast with various combos and sandwiches available.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or their website at https://order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call (859) 280-2300 or reach out via the Wendy's Contact page or Customer Satisfaction Survey online.
Are delivery services available at this Wendy's?
Yes, delivery is available where offered; check the app or website by entering your address to confirm availability.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info are available on the Wendy's website, mobile app, and in the restaurant.
What are some nearby dining options around this Wendy's on Sharkey Way?
Nearby dining options include Taco Bell, Zaxby's, Applebee's Grill + Bar, Starbucks, El Mariachi, Firehouse Subs, Domino's Pizza, A&W Restaurant, and First Watch.
Are there convenience stores or gas stations near this Wendy's?
Yes, nearby convenience stores and gas stations include Minit Mart, Casey's, Shell, and Walgreens.
What nearby services can customers access near this Wendy's on Sharkey Way?
Customers can access services like Coinme ATMs, Western Union money transfer, Zips Car Wash, Time To Shine Car Wash, Metro Infusion Center, Newport Cleaners (dry cleaning), and Blue Rhino Propane Exchange nearby.