Wendy's

3.9
1408 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2575 Nicholasville Road, Lexington, KY
40503, United States

Hours

Reviews

3.9
1,408 reviews
5 stars
626
4 stars
370
3 stars
183
2 stars
79
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees, like David and Susan, received praise for their kindness and attentiveness, while others were reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food that did not match their requests.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received stale or poorly prepared items.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting clean dining areas and others reporting dirty tables and restrooms.

Value for Money

Customers appreciated the affordability of meals, especially family deals, but some felt the quality did not match the price.
  • AN
    Alex Negron
    Nov 13, 2025
    4.0
    No tiene buen olor
  • CC
    Carmen Covert
    Nov 12, 2025
    1.0
    Michael, the guy accepting payments at the first window was severely preoccupied playing his poker game on his cell phone. It was a huge distraction to his work. I’ll never give my hard earned money to this location again! My wait due to his gaming was ridiculous!
  • KK
    Kimberly K.
    Oct 23, 2025
    5.0
    I went to this Wendy's after an Oncology appt yesterday. I was starving, but really only wanted a frosty and fries.. something to tie me over. The worker there, David, was incredible with me and another customer that was in Wendy's. He patiently asked the elderly person, after me, if he wanted particular items on his sandwich...to make sure the order was right. David has kindness and compassion, that we don't see so much in our hurried world today..and then to see it in a fast food setting!!? I was amazed and impressed. Thank you David ...for taking time to make people feel important. You are awesome! Wendys... this guy is fantastic!! Train your workers to be like David!
  • BM
    brada minton
    Oct 15, 2025
    2.0
    Went through the drive-thru got a baked potato, looked in the bag and there was only one butter. I had to ask the guy for another one, and then when I asked him if I could have one more, he rolled his eyes and acted like that he wasn’t allowed to do that, but then he gave it to me very rude.
  • MP
    Michael Pugh
    Oct 6, 2025
    1.0
    The reason why I give this location such a poor rating as they have stopped serving fresh brewed tea. And that's one thing that I count on as a refreshing drink. So shame shame on them for taking the cheap route. They lost me as a customer.

Frequently Asked Questions About Wendy's

Is #701 Nicholasville Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.