Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,411 reviews
5 stars
628
4 stars
370
3 stars
183
2 stars
79
1 star
151
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback on staff behavior was mixed; while some employees were praised for their friendliness and helpfulness, others were noted for being rude or inattentive.
Food Quality
Several reviews mentioned that the food was not fresh, with complaints about cold or poorly prepared items, while others enjoyed the food and found it satisfactory.
Cleanliness
There were multiple mentions of cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Service Speed
Customers experienced varying wait times, with some praising quick service while others reported long waits and disorganization.
- JFJP FergusonDec 19, 20251.0Can't even get a simple order right. I ordered 3 items and only got 2. It should not be my responsibility to double check my bag before I drive away to make sure I have everything I ordered when I already told you what I want once. Even more, I PAID FOR IT!! The drive thru workers seemed like they were having a good time though, laughing and carrying on. Maybe if they focused on doing there job, my order would have been correct...then again maybe not. Thanks Wendy's
- JRJames Sweeney (Rerun)Nov 24, 20255.0Always fresh here
- ANAlex NegronNov 13, 20254.0No tiene buen olor
- CCCarmen CovertNov 12, 20251.0Michael, the guy accepting payments at the first window was severely preoccupied playing his poker game on his cell phone. It was a huge distraction to his work. I’ll never give my hard earned money to this location again! My wait due to his gaming was ridiculous!
- KKKimberly K.Oct 23, 20255.0I went to this Wendy's after an Oncology appt yesterday. I was starving, but really only wanted a frosty and fries.. something to tie me over. The worker there, David, was incredible with me and another customer that was in Wendy's. He patiently asked the elderly person, after me, if he wanted particular items on his sandwich...to make sure the order was right. David has kindness and compassion, that we don't see so much in our hurried world today..and then to see it in a fast food setting!!? I was amazed and impressed. Thank you David ...for taking time to make people feel important. You are awesome! Wendys... this guy is fantastic!! Train your workers to be like David!
Frequently Asked Questions About Wendy's
Is #701 Nicholasville Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's drive-through hours at 2575 Nicholasville Road, Lexington, KY?
Wendy's drive-through is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via their app or website.
Is delivery available from Wendy's at 2575 Nicholasville Road?
Delivery is available where offered. Check the Wendy's app or order.wendys.com to see if delivery is available at your address.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I dine inside at Wendy's on Nicholasville Road?
Yes, this Wendy's location offers dine-in service as well as drive-through and delivery.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing are available online at menu.wendys.com or via their mobile app. Prices may vary slightly by location.
How can I provide feedback about my experience at Wendy's on Nicholasville Road?
You can contact Wendy's Customer Care via live chat, phone at 888-624-8140, or complete their Customer Satisfaction Survey online using your receipt details. You can also call the location directly at (859) 277-4311.
What are some nearby places of interest around Wendy's on Nicholasville Road?
Nearby places include Lone Star Steakhouse for steak dining, The Cue Club of Lexington for billiards and bar experiences, and Jimmy John's for sandwich options. Visitors can enjoy a variety of food and entertainment options before or after visiting Wendy's.
Are there other fast-food options near Wendy's on Nicholasville Road?
Yes, other nearby fast food restaurants include Raising Cane's Chicken Fingers and Chick-fil-A, offering alternatives for chicken lovers close to Wendy's.
Can nearby services like Ken Towery's Tire and Auto Care be conveniently visited with a stop at Wendy's?
Yes, Ken Towery's Tire and Auto Care is near Wendy's, so customers can easily combine a meal stop with vehicle services in the area.