Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others complained about cold or poorly prepared items.
Order Accuracy
Frequent issues with order accuracy, including wrong items and missing components.
Drive-Thru Experience
Drive-thru service received mixed feedback; some praised speed while others noted long wait times and mistakes.
Cleanliness
Generally positive remarks about cleanliness, though some customers reported unsanitary conditions.
RS
Rachel Seeley
Nov 16, 2025
3.0
They did not listen as I ordered, I ended up with a double hamburger instead of a single. The meat in my burger was very pink and red...not a good option.
AB
Anthony Berry
Nov 11, 2025
5.0
One of my favorite places to eat
CB
Crystal Baranowski
Oct 30, 2025
5.0
I love all fast foods I just never hardly go there and when I do I'm in a great big hurry but they are friendly the food is somewhat good the service is great and the atmosphere is awesome.
RS
Ron Sizemore
Oct 22, 2025
2.0
I ordered delivery the food was cold frosty was like milk
JH
Jennifer Hoffman
Oct 6, 2025
1.0
The service at the Wendy's on Richmond Road used to be amazing. The women at the window were always to personable, nice and efficient. Now, I'm not sure who is running this place. It has gone downhill in a very short period of time. Also, why did Wendy's change the chicken for their chicken sandwich? That was my favorite menu item. Now it is a rubbery piece of.....something that kind of resembles chicken. The taste and texture is off-putting!!! So sad!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 269-9140.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #704 Richmond Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3010 Richmond in Lexington still open?
Yes! This Wendy's location remains committed to serving high-quality food every day and is open to customers.
What are the operating hours for the Wendy's drive-thru at 3010 Richmond?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order Wendy's from the Lexington 3010 Richmond location?
You can order through the Wendy's mobile app or at https://order.wendys.com, where you can select this location and place your order.
Does this Wendy's serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner, including breakfast combos, sandwiches, coffee, and sides.
What payment methods does Wendy's at 3010 Richmond accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Wendy's at 3010 Richmond?
You can contact this Wendy's directly at (859) 269-9140 or provide feedback via the Wendy's Customer Care page, live chat, or customer satisfaction survey online.
What nearby places can I visit before or after dining at Wendy's 3010 Richmond?
Nearby you can find KFC and Lee's Famous Recipe Chicken for more fast-food options, Andy's Frozen Custard for dessert, and Arirang for Korean cuisine.
Are there any shopping or service locations near Wendy's at 3010 Richmond?
Yes, customers can visit Kincaid Home Furnishings for retail shopping, Verizon and Cellular Sales for mobile phone needs, and The UPS Store 2940 for printing and shipping services.
Can nearby entertainment or service businesses help enhance my visit to Wendy's 3010 Richmond?
Definitely. For leisure, Edwin Watts Golf offers sporting goods and bike rentals nearby, while Floyd's 99 Barbershop provides grooming services close to this Wendy's location.