Taco Bell

3.5
872 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1970 Harrodsburg Road in Lexington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1970 Harrodsburg Road, Lexington, KY
40503, United States

Hours

Reviews

3.5
872 reviews
5 stars
361
4 stars
154
3 stars
118
2 stars
44
1 star
195

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect or incomplete orders, often missing items or not prepared as requested.

Customer Service

Feedback indicates a significant number of rude and unprofessional interactions with staff, particularly during late-night shifts.

Speed of Service

Many reviews highlighted long wait times in both drive-thru and lobby, with some customers waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, there were multiple complaints about poorly prepared items, including missing ingredients and cold food.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of effective training for employees.
  • DH
    Dalana Houser
    Nov 6, 2025
    3.0
    The bell grande nachos....chips were soggy and cold. Not good
  • SM
    Skyler Mcdermott
    Nov 2, 2025
    1.0
    Ordered in the drive thru. Over charged me, told them at the window, said that they fixed it but they didn’t. Food was made wrong and missing items. Called and the girl who answered (same one who told me she fixed my over charge) answered. I explained all 3 issues. Her response was “I don’t know what to tell you.” So, yeah, that about sums up the service you’ll be getting from whatever female works the drive thru at 8:15 pm. Worst service I’ve had in a long time. I will be calling the store in the morning and corporate. Don’t go there.
  • HC
    Haven Casey
    Oct 27, 2025
    1.0
    I just went through the drive thru to get a steak and grilled cheese burrito and there wasn’t ANY steak inside 😭
  • KB
    Kelly Brewer
    Oct 19, 2025
    1.0
    They forgot to nacho my fries and gave me half of the potatoes??
  • ZZ
    Zain
    Oct 16, 2025
    4.0
    Employees aren’t super friendly, but food is phenomenal. Atmosphere is pretty clean, dine-in lobby is usually pretty empty as most people get drive-thru.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on 1970 Harrodsburg Road, Lexington?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is the Taco Bell located in Lexington?

It is located at 1970 Harrodsburg Road, Lexington, KY 40503, United States.