Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 690 East New Circle Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the cleanliness of the restaurant, noting it was well-maintained and sanitary.
Service Quality
Customer service experiences varied widely; some praised friendly and attentive staff, while others reported rude or impatient service.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect preparations.
Food Quality
While some customers enjoyed the freshness and taste of the food, others reported inconsistencies in quality and preparation.
Location Challenges
Several customers mentioned difficulties accessing the location due to traffic and parking issues.
JO
Jason Owen
Jan 22, 2026
4.0
So The food is great, made to order-the ingredients look really fresh. They will build just about any kind of sub you want within reason so there's no cookie cutter approach to ingredients. Everything's clean, like "so clean you could eat off the floor" clean. The guy working was polite, friendly and helpful. The only drawback, and I would stress that for most it would NOT be a negative trait, is their location. So it's right after the light in a curve on New circle road which means there's usually a ton of cars around you and it can make getting in and out difficult which results in they're not being as many customers there as you would think for the quality & value you get from a place like this. I've heard other ppl say this is the best Subway they've ever been to. I would say that's a bit of a stretch but it's not impossible to believe.
JH
Jim Hicks
Sep 22, 2025
5.0
Stopped by yesterday, only because it was the most convienient place to get into. I used to be a big fan of Subway, years ago. I stopped going because of really poor service from people behind the counter and the fact that most of time, everything was really dirty. Behind the counter, the dining are and the rest rooms. Some people pay no attention to those things. I do. I walked in the door yesteday and immediately noticed a huge difference from past experiences. Everything looked and smelled clean. Absoutely perfect right down to the exceedingly pleasant young man that made my sandwich. Bravo Subway....This one you got exactly right.
BT
Bethany Thompson
Sep 8, 2025
1.0
My order has been without something everytime and I didn't ask for it toasted and it was. Literally I don't think they put effort in making food and making their customers happy.
KG
Kathy Gomez
Sep 2, 2023
1.0
I've been going to this subway just about every week for years, I'm often mailed coupons and have never had an issue using them until today. I always order the same thing, just a regular roast beef sandwich, today when I tried to use a coupon, the guy said I couldn't use it because the coupon says it's not valid for certain sandwiches including the garlic roastbeef, I didn't order the garlic roastbeef, I explained that and he just said he couldn't take it. I don't think he knew what he was doing, I've had issues with him before only putting only 4 or 5 slices of roast beef on a footlong, he clearly needs better training! I ended up leaving without the sandwichesthat were already made because he wouldn't take the coupon. What a waste! I definitely won't be coming back to this subway!
Where is the Subway restaurant located in Lexington?
The Subway restaurant is located at 690 East New Circle Rd, Fayette, Lexington, KY 40505, US.
What are the operating hours of Subway at 690 East New Circle Rd?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
Does the Subway at East New Circle Rd offer pickup and delivery services?
Yes, they offer both curbside pickup and delivery services for customer convenience.
Can I dine inside the Subway restaurant at 690 East New Circle Rd?
Yes, the Subway location serves dine-in customers along with take-out options.
Does this Subway location provide catering services?
Yes, catering is available to help with your group or event needs.
What meals are served at the Subway restaurant on East New Circle Rd?
They serve breakfast, lunch, and dinner meals.
Where can I view the menu for this Subway restaurant?
You can see the menu online at https://subway.com/en-us/restaurant/11902-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=11902&utm_campaign=evergreen-2020.
Which popular nearby restaurant can I visit before or after eating at Subway?
You can visit Dairy Queen, a fast food restaurant and ice cream shop close by, for dessert or an additional meal.
Are there entertainment options near the Subway location on East New Circle Rd?
Yes, Silver Cue Billiards Bar and Silver Cue Billiards Bar and Grill are nearby spots where you can enjoy pool and a bar atmosphere.
What automotive services are near the Subway on East New Circle Rd for customers needing car care?
Nearby automotive services include Featherston Motor Company Inc, Best Buy Automart II, Scheller Collision Center, and Midas Lexington for dealerships, repairs, and tire services.
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