Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 690 East New Circle Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
211 reviews
5 stars
114
4 stars
41
3 stars
23
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted improvements in cleanliness at this location, with some describing it as immaculate.
Service Quality
Customer service experiences varied widely; while some praised friendly and attentive staff, others reported rude and impatient service.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and old ingredients.
Coupon Issues
Several customers expressed frustration with coupon usage and promotions, citing confusion and restrictions that led to dissatisfaction.
- JHJim HicksSep 22, 20255.0Stopped by yesterday, only because it was the most convienient place to get into. I used to be a big fan of Subway, years ago. I stopped going because of really poor service from people behind the counter and the fact that most of time, everything was really dirty. Behind the counter, the dining are and the rest rooms. Some people pay no attention to those things. I do. I walked in the door yesteday and immediately noticed a huge difference from past experiences. Everything looked and smelled clean. Absoutely perfect right down to the exceedingly pleasant young man that made my sandwich. Bravo Subway....This one you got exactly right.
- BTBethany ThompsonSep 8, 20251.0My order has been without something everytime and I didn't ask for it toasted and it was. Literally I don't think they put effort in making food and making their customers happy.
- CMChristopher MolandAug 24, 20255.0Philly steak sub, love it
- CWCody WootonJul 27, 20251.0If I could give you negative stars I would! As someone who used to work at Subway, I know exactly how things are supposed to be done—and what I witnessed today was completely unacceptable. I asked for double meat, and not only was there barely enough meat to cover the bread, but the employee actually used his hands to scoop it out instead of the required scoops or tongs. That’s a clear violation of food safety protocol. When I saw that, I walked out. There’s absolutely no excuse for that level of carelessness and unprofessionalism. Subway has standards for a reason—this location clearly doesn’t follow them. Do better.
- KGKathy GomezSep 2, 20231.0I've been going to this subway just about every week for years, I'm often mailed coupons and have never had an issue using them until today. I always order the same thing, just a regular roast beef sandwich, today when I tried to use a coupon, the guy said I couldn't use it because the coupon says it's not valid for certain sandwiches including the garlic roastbeef, I didn't order the garlic roastbeef, I explained that and he just said he couldn't take it. I don't think he knew what he was doing, I've had issues with him before only putting only 4 or 5 slices of roast beef on a footlong, he clearly needs better training! I ended up leaving without the sandwichesthat were already made because he wouldn't take the coupon. What a waste! I definitely won't be coming back to this subway!
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Lexington?
The Subway restaurant is located at 690 East New Circle Rd, Fayette, Lexington, KY 40505, US.
What are the operating hours of Subway at 690 East New Circle Rd?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
Does the Subway at East New Circle Rd offer pickup and delivery services?
Yes, they offer both curbside pickup and delivery services for customer convenience.
Can I dine inside the Subway restaurant at 690 East New Circle Rd?
Yes, the Subway location serves dine-in customers along with take-out options.
Does this Subway location provide catering services?
Yes, catering is available to help with your group or event needs.
What meals are served at the Subway restaurant on East New Circle Rd?
They serve breakfast, lunch, and dinner meals.
Where can I view the menu for this Subway restaurant?
You can see the menu online at https://subway.com/en-us/restaurant/11902-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=11902&utm_campaign=evergreen-2020.
Which popular nearby restaurant can I visit before or after eating at Subway?
You can visit Dairy Queen, a fast food restaurant and ice cream shop close by, for dessert or an additional meal.
Are there entertainment options near the Subway location on East New Circle Rd?
Yes, Silver Cue Billiards Bar and Silver Cue Billiards Bar and Grill are nearby spots where you can enjoy pool and a bar atmosphere.
What automotive services are near the Subway on East New Circle Rd for customers needing car care?
Nearby automotive services include Featherston Motor Company Inc, Best Buy Automart II, Scheller Collision Center, and Midas Lexington for dealerships, repairs, and tire services.