Subway

4.0
211 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 690 East New Circle Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
690 East New Circle Rd, Lexington, KY
40505, United States

Hours

Reviews

4.0
211 reviews
5 stars
114
4 stars
41
3 stars
23
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted improvements in cleanliness, particularly in the dining area and restrooms, compared to past experiences.

Service Quality

Customer service experiences varied widely; some praised friendly and attentive staff, while others reported rude or impatient service.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.

Food Quality

While some customers enjoyed fresh and delicious sandwiches, others reported inconsistencies in food quality, such as stale bread or old ingredients.

Coupon Issues

Several customers expressed frustration with coupon usage, citing confusion and restrictions that led to dissatisfaction.
  • JH
    Jim Hicks
    Sep 22, 2025
    5.0
    Stopped by yesterday, only because it was the most convienient place to get into. I used to be a big fan of Subway, years ago. I stopped going because of really poor service from people behind the counter and the fact that most of time, everything was really dirty. Behind the counter, the dining are and the rest rooms. Some people pay no attention to those things. I do. I walked in the door yesteday and immediately noticed a huge difference from past experiences. Everything looked and smelled clean. Absoutely perfect right down to the exceedingly pleasant young man that made my sandwich. Bravo Subway....This one you got exactly right.
  • BT
    Bethany Thompson
    Sep 8, 2025
    1.0
    My order has been without something everytime and I didn't ask for it toasted and it was. Literally I don't think they put effort in making food and making their customers happy.
  • CM
    Christopher Moland
    Aug 24, 2025
    5.0
    Philly steak sub, love it
  • CW
    Cody Wooton
    Jul 27, 2025
    1.0
    If I could give you negative stars I would! As someone who used to work at Subway, I know exactly how things are supposed to be done—and what I witnessed today was completely unacceptable. I asked for double meat, and not only was there barely enough meat to cover the bread, but the employee actually used his hands to scoop it out instead of the required scoops or tongs. That’s a clear violation of food safety protocol. When I saw that, I walked out. There’s absolutely no excuse for that level of carelessness and unprofessionalism. Subway has standards for a reason—this location clearly doesn’t follow them. Do better.
  • CR
    cman ross
    Jul 5, 2025
    5.0
    Best sub in Lawrenceburg and service was great

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lexington?

The Subway restaurant is located at 690 East New Circle Rd, Fayette, Lexington, KY 40505, US.

What are the operating hours of Subway at 690 East New Circle Rd?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.