Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 500 West New Circle Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with incorrect orders, missing ingredients, and poor quality of food.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with how they were treated.
Cleanliness
Several customers noted unsanitary conditions in the dining area and behind the counter, contributing to a negative experience.
Value for Money
Customers frequently mentioned feeling overcharged for the quality and quantity of food received.
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Jennifer Whitaker
Feb 15, 2026
1.0
Placed a mobile order. When I picked it up my sandwiches were made wrong , I was missing ingredients I asked for , the bread was wrong. No cheese when it was supposed to have it on there. Bread was burnt and not from being toasted. It was also not the bread I ordered. I asked for a side a cup of mayo . Was told we don't do sides and refused to give me a cup of mayo .I don't want old mayo packets that taste funny and doesn't mix well with the mayo on the sandwich. It makes the sandwich taste funny. Yes I ordered extra mayo on the sandwich but in case I didnt get enough I asked for some on the side. It wasn't enough. I called to tell them my food was wrong . The manager said I made it . It was made correct .I made it how you ordered it , check before you place your order. We'll I did . It was not made how I ordered it. I have pictures to prove otherwise . I had the sandwich to prove otherwise .because it wasn't made correct . It didn't get all ate. However I couldn't go back to get it or show the proof... don't recommend this subway for a mobile order. If they make it wrong . They won't make it right. They will say you ordered it wrong and they made it how you ordered it. They won't give you a side of anything either. No mayo . No lettuce. Nothing. This was my first visit to this location and my last I will go back to my normal one even though it's out of the way
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Ereth T
Jan 21, 2026
2.0
Food establishments are really out here taking advantage of consumers. Everywhere you go the product served is less than the value of it. My sandwich looked more depressing than the Great Depression. There’s only a couple of subways who still serve you well prepared sandwiches in the area, I don’t recommend this one. No, the consumer is not always right but neither is the establishment.
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Cindy
Nov 21, 2025
5.0
Kind service
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Unite Against Them
Sep 1, 2025
1.0
Says they close at 9, wouldnt help us at 840.
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Hank House
Aug 8, 2021
3.0
I had to ride a long ways, to buy a reasonable duffle bag. I tried to buy some white boxer breifs. they was 43.00 for 3 pair. this town is messed up. they don't have anything.