Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 409 Waller Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service are mixed; while some praise the staff for being friendly and helpful, others report rude behavior and poor service.
Food Consistency
There are complaints about food quality, including incorrect orders and unsatisfactory preparation, alongside positive remarks about the taste and freshness of the food.
Cleanliness
The cleanliness of the restaurant is noted positively by many, but some customers report unsanitary conditions and clutter.
Staff Recognition
Bob is frequently mentioned as an outstanding employee, contributing positively to the overall customer experience.
Customer Experience
Overall, customers express a mix of satisfaction and frustration, with some feeling welcomed and others uncomfortable due to staff behavior.
AP
Aary Patel
Nov 8, 2025
1.0
The thing about talking shit to a customer in a different language is that you have to do in a language where they wouldn’t understand. I have a lighter complexion than most people from my area so every once in a while I won’t speak any Hindi at all when I’m ordering. These 2 employees started using vulgar language to describe me and the sandwich I was ordering. It truly annoys me when arrogant people say rude things but don’t have the courage to say to my face. I spoke in plain English the entire time with little to no accent and this is the what I get back? Shame on these employees. If you guys have the option, go to another subway or a sandwich place with respectful employees.
KH
Kent Hurley
Oct 20, 2025
5.0
Always good food.
CC
courtney combs
Sep 4, 2025
1.0
So freaking rude and stingy. I gave them another shot because maybe they had a bad day, but no, it’s their attitude that’s horrible. Don’t give them another cent!
JH
John H
Aug 11, 2025
5.0
Great service and food. Clean environment.
MM
Myla McDaniel
Aug 10, 2025
1.0
the guy that was working there was being very weird. he started to touch my sisters nose and say boop when she was 10 and she felt so uncomfortable and we were dining in outside bc we felt super uncomfortable and he started to watch us eat. and he came outside and give my little sister a cookie and touched her head and started asking abt our lif when we were just trying to eat and then he put his hand on my shoulder and asked me if i have google… im never coming here again he made us feel so weird and touching a little girl when she doesn’t consent is weird and nobody else was working there
What are the operating hours of the Subway restaurant at 409 Waller Ave, Lexington?
The Subway at 409 Waller Ave is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway at 409 Waller Ave serve?
Subway serves breakfast, lunch, and dinner meals.
Does this Subway location offer catering services?
Yes, this Subway offers catering services for events and gatherings.
Can I order delivery or pickup from the Subway on Waller Ave?
Yes, the Subway offers in-store pickup, curbside pickup, and delivery services.
Where is the Subway restaurant located in Lexington?
It is located at 409 Waller Ave, Fayette, Lexington, KY 40504, USA.
Is dine-in available at the Subway on 409 Waller Ave?
Yes, dine-in service is available at this Subway location.
How can I view the menu for the Subway at 409 Waller Ave?
You can view the menu online at https://subway.com/en-us/restaurant/2819-0/menu.
Are there any other sandwich shops nearby the Subway at 409 Waller Ave?
Yes, Jimmy John's and another Subway are nearby, offering additional sandwich options.
What hotels are near the Subway on Waller Ave for visitors who want to stay nearby?
Nearby hotels include Candlewood Suites, Tru by Hilton University Medical Center, and Tru By Hilton, convenient for visitors to Lexington.
If I'm visiting the area, what are some nearby healthcare facilities close to Subway at 409 Waller Ave?
Close by are Saint Joseph Hospital, CHI Saint Joseph Health - Continuing Care, Lexington Compounding Pharmacy, and the Sleep Disorder Center for medical needs.