Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 409 Waller Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their friendliness and others criticized for rudeness.
Food Quality
Several reviews mention issues with food quality, including incorrect orders, cold or improperly prepared items, and complaints about the freshness of ingredients.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported it as cluttered and uninviting.
Staff Recognition
Bob is frequently mentioned positively, indicating he is a standout employee who contributes to a welcoming atmosphere.
BC
Big girls dont cry Dont cry
Jan 4, 2026
5.0
Great clean fast and friendly stuff
ID
Iam Dacardia
Jan 4, 2026
1.0
Long story short.. I was on the toilet and throwing up. I got a foot long and only ate one 6in… was going to take the other half FTO work for lunch, but I will not risk the feeling I had eating this. ****FOOD POISONING**** also, I asked for a chicken bacon ranch sub, and got the wrong chicken. He gave me fried chicken chopped up. I “thought” it came with the rotisserie chicken WITHOUT breading! Anyway.. I WILL NOT BE BACK TO THIS LOCATION. I should have turned around cause no soul was in this subway!
QQ
quinn
Dec 5, 2025
5.0
i picked this over cookout, and i love cookout, was served by Shayla and she gave amazing customer service
AP
Aary Patel
Nov 8, 2025
1.0
The thing about talking shit to a customer in a different language is that you have to do in a language where they wouldn’t understand. I have a lighter complexion than most people from my area so every once in a while I won’t speak any Hindi at all when I’m ordering. These 2 employees started using vulgar language to describe me and the sandwich I was ordering. It truly annoys me when arrogant people say rude things but don’t have the courage to say to my face. I spoke in plain English the entire time with little to no accent and this is the what I get back? Shame on these employees. If you guys have the option, go to another subway or a sandwich place with respectful employees.
What are the operating hours of the Subway restaurant at 409 Waller Ave, Lexington?
The Subway at 409 Waller Ave is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway at 409 Waller Ave serve?
Subway serves breakfast, lunch, and dinner meals.
Does this Subway location offer catering services?
Yes, this Subway offers catering services for events and gatherings.
Can I order delivery or pickup from the Subway on Waller Ave?
Yes, the Subway offers in-store pickup, curbside pickup, and delivery services.
Where is the Subway restaurant located in Lexington?
It is located at 409 Waller Ave, Fayette, Lexington, KY 40504, USA.
Is dine-in available at the Subway on 409 Waller Ave?
Yes, dine-in service is available at this Subway location.
How can I view the menu for the Subway at 409 Waller Ave?
You can view the menu online at https://subway.com/en-us/restaurant/2819-0/menu.
Are there any other sandwich shops nearby the Subway at 409 Waller Ave?
Yes, Jimmy John's and another Subway are nearby, offering additional sandwich options.
What hotels are near the Subway on Waller Ave for visitors who want to stay nearby?
Nearby hotels include Candlewood Suites, Tru by Hilton University Medical Center, and Tru By Hilton, convenient for visitors to Lexington.
If I'm visiting the area, what are some nearby healthcare facilities close to Subway at 409 Waller Ave?
Close by are Saint Joseph Hospital, CHI Saint Joseph Health - Continuing Care, Lexington Compounding Pharmacy, and the Sleep Disorder Center for medical needs.