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Subway

4.4
(371 reviews)

Business Details

409 Waller Ave, Lexington, KY
40504, United States
(859) 381-1626
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 409 Waller Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
409 Waller Ave, Lexington, KY
40504, United States

Hours

Reviews

4.4
371 reviews
5 stars
268
4 stars
38
3 stars
27
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Bob for their exceptional service.

Food Quality

While some reviews mentioned great food, others reported issues such as incorrect orders, food poisoning, and unsatisfactory meal preparation.

Cleanliness

Several customers noted the cleanliness of the restaurant, although there were also complaints about clutter and unsanitary conditions.

Negative Experiences

A number of reviews highlighted rude behavior from staff, issues with order accuracy, and poor handling of customer complaints.
  • JH
    Jeri Hays
    5 days ago
    5.0
    This is a great subway. Great food and friendly staff
  • BC
    Big girls dont cry Dont cry
    Jan 4, 2026
    5.0
    Great clean fast and friendly stuff
  • ID
    Iam Dacardia
    Jan 4, 2026
    1.0
    Long story short.. I was on the toilet and throwing up. I got a foot long and only ate one 6in… was going to take the other half FTO work for lunch, but I will not risk the feeling I had eating this. ****FOOD POISONING**** also, I asked for a chicken bacon ranch sub, and got the wrong chicken. He gave me fried chicken chopped up. I “thought” it came with the rotisserie chicken WITHOUT breading! Anyway.. I WILL NOT BE BACK TO THIS LOCATION. I should have turned around cause no soul was in this subway!
  • QQ
    quinn
    Dec 5, 2025
    5.0
    i picked this over cookout, and i love cookout, was served by Shayla and she gave amazing customer service
  • AP
    Aary Patel
    Nov 8, 2025
    1.0
    The thing about talking shit to a customer in a different language is that you have to do in a language where they wouldn’t understand. I have a lighter complexion than most people from my area so every once in a while I won’t speak any Hindi at all when I’m ordering. These 2 employees started using vulgar language to describe me and the sandwich I was ordering. It truly annoys me when arrogant people say rude things but don’t have the courage to say to my face. I spoke in plain English the entire time with little to no accent and this is the what I get back? Shame on these employees. If you guys have the option, go to another subway or a sandwich place with respectful employees.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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