Subway

4.4
366 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 409 Waller Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
409 Waller Ave, Lexington, KY
40504, United States

Hours

Reviews

4.4
366 reviews
5 stars
265
4 stars
37
3 stars
27
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise the staff for being friendly and helpful, others report rude behavior and poor service.

Food Consistency

There are complaints about food quality, including incorrect orders and unsatisfactory preparation, alongside positive remarks about the taste and freshness of the food.

Cleanliness

The cleanliness of the restaurant is noted positively by many, but some customers report unsanitary conditions and clutter.

Staff Recognition

Bob is frequently mentioned as an outstanding employee, contributing positively to the overall customer experience.

Customer Experience

Overall, customers express a mix of satisfaction and frustration, with some feeling welcomed and others uncomfortable due to staff behavior.
  • AP
    Aary Patel
    Nov 8, 2025
    1.0
    The thing about talking shit to a customer in a different language is that you have to do in a language where they wouldn’t understand. I have a lighter complexion than most people from my area so every once in a while I won’t speak any Hindi at all when I’m ordering. These 2 employees started using vulgar language to describe me and the sandwich I was ordering. It truly annoys me when arrogant people say rude things but don’t have the courage to say to my face. I spoke in plain English the entire time with little to no accent and this is the what I get back? Shame on these employees. If you guys have the option, go to another subway or a sandwich place with respectful employees.
  • KH
    Kent Hurley
    Oct 20, 2025
    5.0
    Always good food.
  • CC
    courtney combs
    Sep 4, 2025
    1.0
    So freaking rude and stingy. I gave them another shot because maybe they had a bad day, but no, it’s their attitude that’s horrible. Don’t give them another cent!
  • JH
    John H
    Aug 11, 2025
    5.0
    Great service and food. Clean environment.
  • MM
    Myla McDaniel
    Aug 10, 2025
    1.0
    the guy that was working there was being very weird. he started to touch my sisters nose and say boop when she was 10 and she felt so uncomfortable and we were dining in outside bc we felt super uncomfortable and he started to watch us eat. and he came outside and give my little sister a cookie and touched her head and started asking abt our lif when we were just trying to eat and then he put his hand on my shoulder and asked me if i have google… im never coming here again he made us feel so weird and touching a little girl when she doesn’t consent is weird and nobody else was working there

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 409 Waller Ave, Lexington?

The Subway at 409 Waller Ave is open daily from 9:00 AM to 10:00 PM.

What types of meals does Subway at 409 Waller Ave serve?

Subway serves breakfast, lunch, and dinner meals.