Subway

2.5
141 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lexington Subway® Restaurant at 4218 Saron Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4218 Saron Drive, Lexington, KY
40515, United States

Hours

Reviews

2.5
141 reviews
5 stars
37
4 stars
9
3 stars
9
2 stars
14
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, often due to understaffing.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty surfaces and expired or poorly stored food.

Staff Attitude

Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Product Availability

The location often ran out of key ingredients and menu items, leading to customer dissatisfaction.

Management Concerns

Reviews indicated poor management practices, including inadequate staffing and lack of oversight, affecting overall service quality.
  • DB
    Dianna Boyd
    Jan 2, 2026
    5.0
    Sometimes I have coupons and the store I choose to go to for convenience will not take my coupons. Sometimes not happy there
  • KP
    Kevin Palmgreen
    Dec 7, 2025
    1.0
    You know when you place an order online and you go to a store to pick it up, and it's ready to go and you just take it? Not this Subway. Went to pick up an order this past Saturday night of 3 sandwiches and she hands me an open, large grocery sized bag with three sandwiches rolling around in the bottom. I asked where are the drinks? Oh she said look at the ticket, they are right there. I looked at her dumbfounded and she says "You have to get them out of the cooler around the corner". I HAVE TO GET MY OWN DRINKS? Fine I take the order and later I realize, she didn't put the chips in the bag either. I suppose I was SUPPOSED TO PREP MY OWN ONLINE ORDER? I don't have this problem at any other Subway, just this one. Bravo. 🙄
  • FW
    farrah weleski
    Nov 26, 2025
    1.0
    Pretty dirty and sticky all over the place. Did not want to make more tuna to finish my three tuna sandwiches. Didn’t have brewed teas. Kept explaining they didn’t want to prep anything because they are closed tomorrow..it was 12:15 pm. We haven’t been to this location and certainly will not again.
  • DA
    Dorcus Acts
    Nov 10, 2025
    5.0
    Late night stop for a sub. Items were still fresh and waitress was up beat and happy to serve us.
  • SG
    Sinthia Garcia
    Oct 29, 2025
    1.0
    Made an only order at 10:50am said it would be ready 11:05 am. One my order wasn’t ready until 11:30. 2nd they literally put everything i didn't ask for on the sandwich. ALSO part of this is the employee fault but ALSO THE OWNER BECAUSE HE/SHE HAS ONLY ONE WORKER IN THERE IT WAS RUSH HOUR AND IT WAS ONLY ONE SINGLE PERSON RUNNING ORDERS ON HER OWN. I use to work in Subway and this is lack of the owner caring for his employees or even customers. Of course he/ she only cares for the money coming in and could care less about what else is going on. They really need better management.

Frequently Asked Questions About Subway

What is the address and location details for this Subway restaurant?

The Subway restaurant is located at 4218 Saron Drive, Suite 2, Fayette, Lexington, KY 40515, inside the Tates Creek South Shopping Center.

What are the operating hours for the Subway at 4218 Saron Drive?

This Subway is open every day of the week from 9:00 AM to 11:00 PM.