Subway

2.5
137 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 4218 Saron Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4218 Saron Drive, Lexington, KY
40515, United States

Hours

Reviews

2.5
137 reviews
5 stars
36
4 stars
9
3 stars
9
2 stars
14
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often citing long wait times for orders.

Staffing Issues

Many reviews highlighted that the location is often understaffed, with only one employee handling multiple tasks during busy hours.

Food Quality

Several customers noted issues with food freshness and availability, including stale bread and missing ingredients.

Customer Service

Numerous reviews mentioned poor customer service, including rude staff and lack of attention to customer needs.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions reported by multiple customers.
  • DA
    Dorcus Acts
    Nov 10, 2025
    5.0
    Late night stop for a sub. Items were still fresh and waitress was up beat and happy to serve us.
  • SG
    Sinthia Garcia
    Oct 29, 2025
    1.0
    Made an only order at 10:50am said it would be ready 11:05 am. One my order wasn’t ready until 11:30. 2nd they literally put everything i didn't ask for on the sandwich. ALSO part of this is the employee fault but ALSO THE OWNER BECAUSE HE/SHE HAS ONLY ONE WORKER IN THERE IT WAS RUSH HOUR AND IT WAS ONLY ONE SINGLE PERSON RUNNING ORDERS ON HER OWN. I use to work in Subway and this is lack of the owner caring for his employees or even customers. Of course he/ she only cares for the money coming in and could care less about what else is going on. They really need better management.
  • SS
    Stephanie
    Oct 3, 2025
    5.0
    After reading the reviews I thought I would have a long wait but the lady that served me was quick and efficient making the sandwiches. Maybe they got rid of the slackers. Good sandwiches.
  • EM
    Emma Muncy
    Sep 26, 2025
    1.0
    i went to go get a sandwich after i got off work at 10 to find out they don’t follow the hours posted online or on the window of there store. the light was off and no one was inside.
  • LW
    Lust The Wolf
    Sep 18, 2025
    1.0
    Absolutely horrible place. We ordered 3 sandwiches. The lady rushed through the whole sandwich making process, leaving us with sloppy sandwiches. I will not becoming back here with my family. $40 wasted

Frequently Asked Questions About Subway

What is the address and location details for this Subway restaurant?

The Subway restaurant is located at 4218 Saron Drive, Suite 2, Fayette, Lexington, KY 40515, inside the Tates Creek South Shopping Center.

What are the operating hours for the Subway at 4218 Saron Drive?

This Subway is open every day of the week from 9:00 AM to 11:00 PM.