Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 1423 A Leestown Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and disrespectful treatment.
Food Quality
While many customers enjoyed the freshness and taste of the food, there were complaints about incorrect orders and insufficient portions.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and issues with food safety.
Management Issues
Customers expressed dissatisfaction with management practices, including inadequate staffing and refusal to honor coupons.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting a few positive interactions.
RW
Rebekah Weathers
Jun 4, 2020
1.0
Amanda needs some lessons and how to deal with a customer whose order was made incorrectly. My wife and I ordered Subway via doordash this evening. This is the third night in a row that we have done this at this same location. Keep in mind we will not be ordering from this location again. Or until Amanda get some lessons in how to talk to people appropriately. Our order arrived in our home via doordash and was incorrect. My wife immediately called into the store. To try to get the issue rectified. Amanda answered the phone and stated she didn't know what she could do to fix it. What do you mean? You don't know what you can do to fix it? My wife asked for her order to be remade. Amanda still seemed to not understand what my wife needed. My wife drove to the store in which Amanda asked her to remain at the end of the line, although we had already paid for our order an hour prior. My wife stated she didn't think it was fair that we had to wait since we were already paid in full for our meals. . . Then threaten to call the police on my wife. We are black by the way. I asked Amanda why did she feel the need to call the police when we were simply asking her to rectify a wrong that she made as a Subway employee. Amanda also refused to give us the franchise owner information. I've reached out to Subway corporate for comment on this as well. I can't help but to think Amanda threatened to call the police on us because of our skin color. Smh. What a world we are now living in
. . .Amanda needs better training in these situations.
CJ
Christina Johnson
Jun 28, 2018
1.0
Went to this subway 5 mins before they closed an got rejected from service , very rude service an wouldn't recommend it to anyone,but yet there was people inside ,
Subway is located at 1423 A Leestown Rd, Fayette, Lexington, KY 40511, US.
What are the operating hours for Subway at 1423 A Leestown Rd?
Subway is open Monday to Friday from 8:00 AM to 9:30 PM, Saturday from 9:00 AM to 9:30 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Subway at this location offer delivery and in-store pickup?
Yes, Subway offers both in-store pickup and delivery services.
Can I order breakfast, lunch, and dinner at Subway on Leestown Rd?
Yes, this Subway location serves breakfast, lunch, and dinner.
Does Subway at 1423 A Leestown Rd offer catering services?
Yes, this Subway location offers catering services to meet your needs.
Is there dine-in available at this Subway restaurant?
Yes, Subway at this location serves dine-in customers as well.
How can I view the menu or place an order online for Subway on Leestown Rd?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/11139-0/menu/
Which nearby stores can I visit after eating at Subway on Leestown Rd?
Nearby you can visit stores like Dollar General for discount shopping and POPS Resale for vintage clothing and antiques.
What nearby places can help me plan a full day around my Subway visit?
You can enjoy nearby locations such as Lexington Billiards & Spas for recreation or Leestown Coffee House for coffee and smoothies before or after your meal at Subway.
Are there any nearby automotive or service-related locations close to Subway on Leestown Rd?
Yes, nearby you can find Down Home Motors, Affordable Used Cars, and Leestown Auto Wash, which provide car sales, repairs, and wash services.