Subway

3.7
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lexington Subway® Restaurant at 1423 A Leestown Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1423 A Leestown Rd, Lexington, KY
40511, United States

Hours

Reviews

3.7
180 reviews
5 stars
88
4 stars
30
3 stars
16
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and disrespectful treatment.

Food Quality

While many customers enjoyed the freshness and taste of the food, there were complaints about incorrect orders and insufficient portions.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food safety.

Management Issues

Customers expressed dissatisfaction with management practices, including inadequate staffing and refusal to honor coupons.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting a few positive interactions.
  • RW
    Rebekah Weathers
    Jun 4, 2020
    1.0
    Amanda needs some lessons and how to deal with a customer whose order was made incorrectly. My wife and I ordered Subway via doordash this evening. This is the third night in a row that we have done this at this same location. Keep in mind we will not be ordering from this location again. Or until Amanda get some lessons in how to talk to people appropriately. Our order arrived in our home via doordash and was incorrect. My wife immediately called into the store. To try to get the issue rectified. Amanda answered the phone and stated she didn't know what she could do to fix it. What do you mean? You don't know what you can do to fix it? My wife asked for her order to be remade. Amanda still seemed to not understand what my wife needed. My wife drove to the store in which Amanda asked her to remain at the end of the line, although we had already paid for our order an hour prior. My wife stated she didn't think it was fair that we had to wait since we were already paid in full for our meals. . . Then threaten to call the police on my wife. We are black by the way. I asked Amanda why did she feel the need to call the police when we were simply asking her to rectify a wrong that she made as a Subway employee. Amanda also refused to give us the franchise owner information. I've reached out to Subway corporate for comment on this as well. I can't help but to think Amanda threatened to call the police on us because of our skin color. Smh. What a world we are now living in . . .Amanda needs better training in these situations.
  • CJ
    Christina Johnson
    Jun 28, 2018
    1.0
    Went to this subway 5 mins before they closed an got rejected from service , very rude service an wouldn't recommend it to anyone,but yet there was people inside ,

Frequently Asked Questions About Subway

Where is Subway in Lexington located?

Subway is located at 1423 A Leestown Rd, Fayette, Lexington, KY 40511, US.

What are the operating hours for Subway at 1423 A Leestown Rd?

Subway is open Monday to Friday from 8:00 AM to 9:30 PM, Saturday from 9:00 AM to 9:30 PM, and Sunday from 9:00 AM to 8:00 PM.