Brand Certified
Sonic Drive-In
3.8(1200 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
1026 S. Broadway, Lexington, KY
40504, United States
Certified by Sonic Drive-In • Feb 22, 2026
(859) 288-2105
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/ky/lexington/1026-s--broadway/store-3209
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lexington, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1026 S. Broadway for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.8
1,200 reviews
5 stars
531
4 stars
267
3 stars
174
2 stars
69
1 star
159
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness and quality, including cold, overcooked, or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.
Order Accuracy
A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing components.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and failure to address customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting friendly staff and enjoyable menu items.
- WCWalter CunninghamFeb 19, 20262.0Don’t color me silly, I enjoy a fine cheese more than the next man, but I often prefer my burgers plain. In my two trips I have taken to Lexington so far in the states, this sonic has left me disappointed in the amount of cheese put onto my cheese free burger! What hooligans!
- JSJennifer SmithJan 19, 20265.0It's always good food here, if fresh which it usually is.. Most of the young workers are great.
- TTTiana.Dec 26, 20251.0Worst customer service ever... Never coming back.
- CECarrie-Lynn ElmsDec 18, 20251.0The last few times I’ve been here the food is not edible.. on Black Friday I stopped for dinner for three and was shocked that after telling me they’d not been busy at all-absolutely nothing was fresh .. my child’s hot dog was green and had obviously been in the steamer since morning, I ended up cooking that evening, this time I requested fries fresh and when my toddler spit them out I tried one to discover they were so salty it was insane!! Workers were standing around laughing when I pulled through and I can’t help but think it was intentional.. sonic has good menu items but no one takes pride in their work here and I would not recommend this location to an enemy
- CRCristopher RezaDec 13, 20251.0genuinely the worst business i’ve ever had the displeasure of trying to doordash. I went for weeks ordering fine from them and now all the sudden my orders always cancelled or my payment didn’t go through and they still take my money
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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