Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lexington, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2633 Richmond Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,312 reviews
5 stars
484
4 stars
271
3 stars
215
2 stars
108
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and poorly made drinks, leading to overall dissatisfaction.
Operational Issues
Many reviews mentioned operational problems such as being unable to place orders, long wait times, and issues with the mobile app.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and the friendliness of certain staff members, indicating that experiences can vary.
- DSDarhla SmilesDec 30, 20251.0Called the store because they forgot my sauce as they do every single time- saw a guy look up the phone and put it down. Now I have to sit in line a second time to get my sauce :))))))
- BDBarry DillinghamDec 19, 20255.0I just cant get enough of the smashed burger.
- JGJosh GDec 18, 20255.0Great fresh food and service.
- CMChasity MintonDec 16, 20251.0Went through the drive through literally only go a chili cheese coney and tots guy at the window super not friendly; asked for mustard and ketchup he gave me 2 packs mustard no ketchup . While sitting at the window noticed there was another woman working in literally sweat pants and a hoodie. No fork for my coney either. Everytime I’ve gone here the workers have been rude and I literally avoid it until I’m just so sick of everything else around
- LDLauren DoddsDec 3, 20251.0Overfilled my milkshake and then didn’t put the lid on it, so when they handed it to me it proceeded to spill all over my hands and truck and I had to ask twice for some napkins. Ridiculous.