Rally's

3.7
808 reviews
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Business Details

2975 Richmond Road, Lexington, KY
40509, United States
(859) 269-1900
https://locations.checkersandrallys.com/ky/lexington/2975-richmond-road
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About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
Fast Foodies Know The Deal™. Rally's serves up world-famous seasoned fries, bold burgers, creamy shakes, and more. BOLD SINCE BURGER #1, Rally's restaurants were born out of the idea that a bland and flavorless burger was downright wrong. Americans everywhere deserve a better tasting burger — one that is unexpectedly bold, made-to-order and priced at a value that was hard to beat. Visit Rally's at 2975 Richmond Road in Lexington.

Location

Rally's
2975 Richmond Road, Lexington, KY
40509, United States

Hours

Reviews

3.7
808 reviews
5 stars
332
4 stars
177
3 stars
129
2 stars
48
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff, leading to negative experiences.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, poorly prepared items, and inconsistent quality.

Speed of Service

Some customers praised the fast service, but others experienced long waits and disorganization during order pickup.

AI Ordering Issues

The use of AI for order taking received mixed reviews, with many customers expressing frustration over mistakes and a preference for human interaction.

Employee Attitude

Several reviews highlighted a lack of friendliness among staff, with some employees being described as unhelpful or rude.
  • JG
    Jacob Garrett
    Jan 2, 2026
    2.0
    They use an ai voice person and when i waited to talk to a real person all i got was a rude "hes listening"
  • CK
    Chris Kincaid
    Dec 30, 2025
    5.0
    They need a Rallies in Frankfort Ky,
  • LB
    Lala Bling
    Dec 29, 2025
    5.0
    Rally’s on Richmond rd is wonderful the food is hot it’s wonderful and gets you full I love rally’s on Richmond rd
  • CD
    Candice Durand
    Dec 13, 2025
    5.0
    They are very sweet and fast. They got my order completely correct. Will definitely return. Thank you.
  • GR
    Gyspy Rose
    Dec 9, 2025
    1.0
    Although I heard great things about the Fried Strawberry Cheese Cake Bites, I decided to give them a try recently. I placed my order and greeted the staff with a smile, but that quickly turned to disappointment after my experience. Unfortunately, the cook seemed to be struggling to meet the simple task of cooking instructions. The food was not only poorly prepared, but tasted quite terrible as well. I had hoped for better, especially considering she appeared to be the manager, given her different uniform. Unfortunately, I won’t be returning until this franchise removes the staff and replace them with some properly trained individuals or this place will suffer closure.
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Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 2975 Richmond Road in Lexington?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and Friday through Saturday from 10:00 AM to 3:00 AM.

What type of attire is recommended when visiting Rally's at 2975 Richmond Road?

The recommended attire is casual when visiting Rally's.