Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others reported cold or improperly cooked items.
Customer Service
Generally positive feedback on customer service, with specific praise for staff members like Isaiah and Brittany, though some reviews noted rude or unhelpful employees.
AI Ordering System
Widespread dissatisfaction with the automated ordering system, with many customers preferring to interact with human staff instead.
Speed of Service
Service speed varies; some customers experienced fast service while others reported long wait times and incorrect orders.
Cleanliness and Atmosphere
Some reviews mentioned cleanliness and a pleasant atmosphere, while others noted issues with the restaurant's condition.
CC
Chad
5 days ago
5.0
Tonight was the highlight of my week due to three individuals that put a smile on my face after having a very long depressing day with bad news. I pull up to order food and as I get to the window to pay, I could see that they were cleaning up their work areas in order to close for the evening and all three seem to be very young, but all three had a smile on their face and greeted me with that same smile while asking me how my day went then after we talked for a moment, they asked me to please pull around to wait for my food to be done fresh and as I was waiting, they checked on me to let me know that they were working on it still just didn’t want me thinking I was waiting for nothing and as I tried to tip, Isaiah, Damien and Charlie, which were the three employees they responded and said no just stay blessed! And as we parted ways, they gave me that same smile, and that same energy, which is very rare to find nowadays, and I just want to applaud them and thank them because they truly lightened up my day! The food was fresh. The energy was great and the concern and care that they showed simply by their gestures meant so much to me! Thank you guys and you’re much appreciated whether you know it or not cause you never know what somebody’s going through in life and you never know what somebody’s thinking. The world needs to be more like you guys not quick to judge not negative and treat people with love as you guys did me. Thank you again and be blessed!
PB
Patrick Bullen
Nov 17, 2025
5.0
Great service and the food was hot and delicious
OO
Opal
Nov 17, 2025
5.0
Great Service. Really friendly folk! Food was really goood!
LC
Louis Chadwell
Nov 12, 2025
1.0
The rallys in Tates Creeck center is the worst rallys in lexington they holler there out of items they can never get ur order right they need to either step up there game or close it down day shift is fine is ok but night shift is very rude and disrespectful mess up orders all the time sale cold and old products when talk with the Manger tell him ur order is wrong he copies attitude don't want to replace or remake order or if u are a dasher or Uber driver order is never ready u haft to wait on your delivery if u ask them how much longer they are rude the heavy set guy with the suspenders is always rude
SA
Steve Austen
Nov 11, 2025
5.0
I enjoy this rallys so much. I always pull up and say Give me 1 buford!! What? Give me 2 Bufords! What? Give me 3 Bufords!! the crew is always friendly. As a southern preacher i always leave them with a saying : Austen 3:16 says i just enjoyed this visit!! AND THATS THE BOTTOM LINE BECAUSE STEVE AUSTEN SAYS SO!!
What are the operating hours of Rally's at 4171 Tates Creek Centre Dr?
Rally's is open from 10:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 4:00 AM on Friday and Saturday.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services for customer convenience.
Where is Rally's located?
Rally's is located at 4171 Tates Creek Centre Dr, Lexington, KY 40517, USA.
What type of cuisine and brand does Rally's represent?
Rally's is a fast food restaurant specializing in American cuisine, particularly burgers and chicken, under the Rally's brand.
Can I order Rally's food online for delivery?
Yes, you can order Rally's food online for delivery via their ordering site at https://order.checkersandrallys.com/menu/tates-creek-centre-dr or via DoorDash.
What is the dress code when visiting Rally's?
Rally's has a casual dress code, making it comfortable and relaxed for all guests.
How is Rally's ensuring safety and hygiene during the pandemic?
Rally's has enclosed kitchens to limit contact, has closed in-store dining rooms, restricts patio and walk-up window access, and reinforces frequent handwashing and proper glove use.
Which nearby gas stations can I visit to fuel up before or after dining at Rally's?
Nearby gas stations include Gulf, Kroger Fuel Center, Shell, and Casey's, which are convenient stops near Rally's for fueling your vehicle.
Are there other food options near Rally's if I'm dining with friends who prefer different cuisines?
Yes, nearby you can find Fazoli's for Italian, Taco Bell for Mexican, KFC for chicken, and Subway for sandwiches, providing variety close to Rally's.
What nearby services are available for car maintenance if I'm visiting Rally's?
Close to Rally's, Valvoline Instant Oil Change and Midas offer automotive repair and tire services, convenient for vehicle maintenance during your visit.