Pizza Hut

3.0
322 reviews
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Business Details

393 Waller Avenue, Lexington, KY
40504, United States
(859) 254-2214
https://locations.pizzahut.com/ky/lexington/393-waller-avenue
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 393 Waller Avenue in Lexington, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
393 Waller Avenue, Lexington, KY
40504, United States

Hours

Reviews

3.0
322 reviews
5 stars
110
4 stars
42
3 stars
25
2 stars
16
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked pizzas and missing toppings.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and unclean staff.

Delivery Problems

Customers experienced delays in delivery, with some orders arriving cold or incomplete.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their food, indicating that experiences can vary.
  • KL
    Kiss Lucky
    Nov 8, 2025
    5.0
    Pizza was good. Delivery driver was respectful.
  • AB
    Anna Bailey
    Nov 1, 2025
    5.0
    One staff member in particular, Dale, went above and beyond in delivering my pizza. He was on time, kind and polite. This man needs a raise! The pizza was so good hot and fresh! I wish I had had cash on me to give him a better and proper tip, if there is anyway to reach him plz lmk!
  • JS
    jan steele
    Oct 25, 2025
    1.0
    Ordered online ,went to pick up pizza, no employees in store. A few minutes after I arrived employee comes in from the back, acknowledged me at the register, then proceeded to make a pizza, then puts it in the oven. Finally comes to register to give me my order which had been in pizza warmer and I ask him to show me the pizza. I ordered thin and crispy, it was regular crust. And I ordered supreme, all the toppings were in the middle of the pizza, hardly and by the crust or in the middle of the slices. If I wanted regular crust pizza I would have ordered from little ceasars. This pizza sucked and the service i received from the employee was totally inexcusable. Apparently only him and the delivery driver working ( he showed up while the other employee was making the other pizza) , it wasn't busy because of the UK football game going on at the time, but I betting after the game it would get alot busier, unless most people know that the service and pizza suck at this location. Pizza hut is better than this, but this location sucks
  • ES
    Ebony Sanders
    Oct 25, 2025
    1.0
    This pizza was not good. It was over cooked. It was more pizza crust than pizza. Pizza Hut use to have great pizza. I don't know what happen. Will not order here again
  • GB
    Gina Berry
    Sep 20, 2025
    3.0
    Service was spotty. I missed the $2 personal pan pizza special.
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Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

This Pizza Hut is located at 393 Waller Avenue, Suite 4, Lexington, KY 40504, USA.

What are the operating hours for Pizza Hut at 393 Waller Avenue?

Pizza Hut is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.