Pizza Hut

3.0
323 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 393 Waller Avenue in Lexington, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
393 Waller Avenue, Lexington, KY
40504, United States

Hours

Reviews

3.0
323 reviews
5 stars
110
4 stars
42
3 stars
25
2 stars
16
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like overcooked pizza, incorrect orders, and insufficient toppings.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including unpleasant odors and unclean staff.

Delivery Issues

Customers reported problems with delivery, including late arrivals, missing items, and cold food.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • HS
    Hanna Sicurello
    Dec 17, 2025
    1.0
    Everytime I come to this location they have the absolute worst customer service ever. Even over the phone. You’d think these people hated their jobs.
  • KL
    Kiss Lucky
    Nov 8, 2025
    5.0
    Pizza was good. Delivery driver was respectful.
  • AB
    Anna Bailey
    Nov 1, 2025
    5.0
    One staff member in particular, Dale, went above and beyond in delivering my pizza. He was on time, kind and polite. This man needs a raise! The pizza was so good hot and fresh! I wish I had had cash on me to give him a better and proper tip, if there is anyway to reach him plz lmk!
  • JS
    jan steele
    Oct 25, 2025
    1.0
    Ordered online ,went to pick up pizza, no employees in store. A few minutes after I arrived employee comes in from the back, acknowledged me at the register, then proceeded to make a pizza, then puts it in the oven. Finally comes to register to give me my order which had been in pizza warmer and I ask him to show me the pizza. I ordered thin and crispy, it was regular crust. And I ordered supreme, all the toppings were in the middle of the pizza, hardly and by the crust or in the middle of the slices. If I wanted regular crust pizza I would have ordered from little ceasars. This pizza sucked and the service i received from the employee was totally inexcusable. Apparently only him and the delivery driver working ( he showed up while the other employee was making the other pizza) , it wasn't busy because of the UK football game going on at the time, but I betting after the game it would get alot busier, unless most people know that the service and pizza suck at this location. Pizza hut is better than this, but this location sucks
  • ES
    Ebony Sanders
    Oct 25, 2025
    1.0
    This pizza was not good. It was over cooked. It was more pizza crust than pizza. Pizza Hut use to have great pizza. I don't know what happen. Will not order here again

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

This Pizza Hut is located at 393 Waller Avenue, Suite 4, Lexington, KY 40504, USA.

What are the operating hours for Pizza Hut at 393 Waller Avenue?

Pizza Hut is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.