Pizza Hut

3.4
537 reviews
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Business Details

3094 Richmond Rd, Lexington, KY
40509, United States
(859) 266-1030
https://locations.pizzahut.com/ky/lexington/3094-richmond-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3094 Richmond Rd in Lexington, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3094 Richmond Rd, Lexington, KY
40509, United States

Hours

Reviews

3.4
537 reviews
5 stars
231
4 stars
81
3 stars
52
2 stars
40
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Delivery Problems

Many reviews highlighted issues with delivery, such as late arrivals, cold food, and missing items.

Dine-In Experience

Customers expressed frustration over inconsistent dine-in availability and rude treatment when attempting to eat in.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others reported issues like cold, overcooked, or incorrect orders.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the restaurant, including unpleasant odors and unclean environments.
  • QQ
    Queenie
    4 days ago
    5.0
    Buffet was very good. The server was excellent. I didn't catch his name but he was a tall guy with a beard. Very nice.
  • PS
    Pete Spencer
    Nov 10, 2025
    1.0
    I ordered my pizza the medium supreme and I ask what’s topping it’s on it. They told me pepperoni, sausages, beef, green pepper mushroom. When I picked it up, took it home that probably was total five sausage and five beef that you can barely find it on the Pizza so I called them and complain. She said she’ll fix me another one and then when I open the second one it was just a little bit more. It still wasn’t a lot. It was so cheap on their food. She say it weighed by pound or ounce that is not just put on there. I can’t believe is that little I wish I can send photo to let everybody see how little topping they put on a pizza I mean, you can’t even see it
  • OJ
    Olivia James
    Nov 5, 2025
    5.0
    I appreciate the good customer service and great food. I will be back.
  • DK
    Daniil Kuz
    Oct 27, 2025
    1.0
    Worst experience ever
  • AV
    Angelia Vincent
    Oct 9, 2025
    2.0
    Ordered at 7:15 or so. On app it said delivered at 7:59. We call the store around 8:15, they say an actual driver employed by them left about that time to deliver, said if it isn’t there in 10 minutes call back. No signs of it. We call back at 8:30, a different person answers, they say a dasher picked it up. We asked to speak to the previous person we talked to. They didn’t put them on. I confirmed room number, because we’re in a hotel. They confirm the right room. They issue a refund. 10 minutes later we decide to check the front desk. We found our food, it had been sitting there for 45 minutes. Cold. Front desk said the delivery driver said he’d call. They did not. Overall a crap experience.
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Frequently Asked Questions About Pizza Hut

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