Pizza Hut

3.3
457 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1650 Bryan Station Road in Lexington, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1650 Bryan Station Road, Lexington, KY
40505, United States

Hours

Reviews

3.3
457 reviews
5 stars
180
4 stars
65
3 stars
41
2 stars
34
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Food Quality

Many reviews highlighted issues with food quality, including cold pizzas, lack of toppings, and overcooked items, although some customers enjoyed fresh and hot meals.

Delivery Issues

Numerous complaints were made about delivery problems, including incorrect orders, delays, and issues with third-party delivery services like DoorDash.

Cleanliness and Atmosphere

Feedback indicated concerns about cleanliness and the overall atmosphere of the location, with some customers noting dirty conditions and unprofessional behavior from staff.

Customer Loyalty

Despite negative experiences, some customers expressed loyalty to the brand, citing past positive experiences and a desire to return.
  • DF
    Don't Smoke Crack Foo
    Nov 15, 2025
    5.0
    Always a great trip when I go to this Pizza Hut. Never fails they nail it every time.
  • TS
    Tom Stone
    Sep 1, 2025
    2.0
    Despite what listing says, there are no tables here (for dine-in option). :-( Also, the restroom is marked as “NO Public Restrooms”.) Not even much space to wait for your carry-out order. Stay home. Get it delivered. Or order a better pizza. Really want Pizza Hut? Go to the one on Richmond Road (near Man o’ War) that still has lots of tables inside for dine-in. They even have a lunch buffet on weekdays!
  • D4
    DJ Seven 4
    Jul 22, 2025
    1.0
    Service so bad this has to be a franchise location. Cashier was short and rude. They ran out of products and instead of telling guests so they can decide if a substitution is sufficient, they give a shoulder shrug with a take it or leave it attitude. I'm definitely not trying any more of these get rich quick schemes of deals that Pizza Hut is peddling. My reviews are viewed more than 1,000 times... I would implore anyone thinking about whats for dinner to look elsewhere. Maybe if enough people value the money they spend, then service can at least be worth the ever rising price. No refund. No apology. And of the pizzas I ordered, I believe they attempted to form the dough themselves for the personal pan pizzas as seen in the photos. All-in-all it was a horrible experience. UPDATE: A guy that called himself the manager called me and told me they were replacing ONLY the food that was incorrect. I said ok. He did not. There was no reason to call and lie🤷🏿‍♂️... My reviews will stay honest.
  • SS
    Sasha Saunders
    Jul 16, 2025
    5.0
    I put in a mobile order for 4 of the $2 Personal Pans and breadsticks. When I pulled up, there were at least 20 people in line, out the door. I didn't realize it was going to be such an event. It moved quickly though and the employees handled the chaos efficiently and calmly. My food was fresh, hot, and delicious.
  • YA
    yeeteroo achoo
    Apr 14, 2017
    3.0
    the prank call was lit ;)))

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location in Lexington, KY?

This Pizza Hut is located at 1650 Bryan Station Road, Suite 118, Lexington, KY 40505.

What are the hours of operation for this Pizza Hut?

The Pizza Hut is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.