CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lexington is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers praised the soups and sandwiches, there were numerous complaints about incorrect orders and declining food quality.
Service Issues
Customers frequently reported slow service, order inaccuracies, and unprofessional behavior from staff, particularly in the drive-thru.
Pricing Concerns
Many reviews highlighted the high prices relative to portion sizes, with several customers feeling that the value for money was lacking.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions in certain areas.
Staff Performance
Some employees received commendations for their friendliness and helpfulness, while others were criticized for poor service and attitude.
TA
Ta Al
6 days ago
1.0
Service and management are excessively rude, sandwiches were cold. And place was unswept and carpet was very dirty from food and crumbs.
Avoid this location
JD
Jasmine Dickens
Oct 18, 2025
5.0
I’ve ate at several locations and the meal choices keep getting better!! I purchase a Turkey & Cheddar Sandwich & Cream of Chicken & Wild Rice Soup. I also tried a new drink today, it was the Pomegranate Hibiscus and it was good. I choose the drive thru service but the inside is always clean. They also have a bakery selection which is amazing for everyone’s needs. Give them a try and let me know what you think!!
JL
John Ribeiro Lyle
Oct 6, 2025
1.0
Terrible sandwiches and soups for ridiculously high prices. Terrible service too by employees who couldn’t care less. Who’s keeping this place in business? Don’t come here unless you want to spend $30 for a dumb sandwich and soup!
DC
Dave Capkovitz
Sep 22, 2025
5.0
Easy in and out with standard Panera quality food and drink