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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold and poorly prepared items.
Customer Service
Several reviews mentioned rude or unhelpful staff, contributing to a negative experience.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, though this was not universally noted.
LH
Leslie Howard
1 day ago
2.0
Extremely busy for a wed at 6:30. No way they could keep up
RS
Riley Stamper
Nov 16, 2025
1.0
Ordered on the mobile app. Not only did they make both coffees I ordered wrong, there was a hair inside the cup! And it took over 15 minutes to get through the line!
VR
Vivian Ramirez
Nov 8, 2025
1.0
This is by far the worst McDonald’s in Lexington
At 11:00 am I ordered my food fries and chicken were both cold. This isn’t the first time and I’ve waited up to 30 minutes for my food. My daughter ordered a pumpkin spice coffee they had us pull over to wait after 35 minutes no one came out she went in now late for work , they laughed and said we forgot about you oh we are out of pumpkin and gave her a black coffee and some creamer for almost $5 that she had already paid !!!!
CB
Cathy Baker
Oct 24, 2025
1.0
The one on Georgetown Rd is truly awful. You get home and every single time you don't get what you ordered and paid for.
KK
KanKan K
Oct 19, 2025
1.0
This place should be ashamed of themselves.
Cold food dry as hell fish with a smear of tarter sauce. Cold fries
It was 7:30 on a Sunday 10/19/2025
I mean cars in the drive thru
You'd think the food would be fresh. I spent $12.70 of my hard earned money. What's up with them.bot handing out receipts either? So you can do the survey on how bad they suck.
What are the regular operating hours for McDonald's at 1845 Georgetown Road, Lexington, KY?
McDonald's is open daily from 5:00 AM to 12:00 AM Monday through Friday, and from 6:00 AM to 12:00 AM on Saturday and Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday through Friday from 5:00 AM to 12:00 AM, and on weekends from 6:00 AM to 12:00 AM.
During what hours is delivery service available?
Delivery is available daily from 5:00 AM to 11:00 PM.
Can I order from McDonald's online or via an app?
Yes, you can order online at https://mcdonalds.smart.link/8yxh9x028 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location offers WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
What is the address and contact number for this McDonald's?
McDonald's is located at 1845 Georgetown Road, Lexington, KY 40511. You can reach them at +1 859-785-0388.
What nearby grocery stores can I visit along with McDonald’s?
You can visit Crossroads IGA, a nearby grocery store and convenience store located close to McDonald's for your shopping needs.
Are there other fast food options near McDonald's on Georgetown Road?
Yes, Subway is a nearby sandwich shop and fast food restaurant close to McDonald's for a different dining option.
Which nearby places provide additional services that might be useful before or after visiting McDonald’s?
Nearby places like Shell gas station, UPS Access Point location for shipping needs, and Western Union for money transfers can be convenient stops before or after dining at McDonald's.