McDonald's

2.7
608 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1845 Georgetown Road, Lexington, KY
40511, United States

Hours

Reviews

2.7
608 reviews
5 stars
165
4 stars
64
3 stars
81
2 stars
46
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Customers expressed dissatisfaction with food quality, noting cold and poorly prepared items.

Customer Service

Several reviews mentioned rude or unhelpful staff, contributing to a negative experience.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, though this was not universally noted.
  • LH
    Leslie Howard
    1 day ago
    2.0
    Extremely busy for a wed at 6:30. No way they could keep up
  • RS
    Riley Stamper
    Nov 16, 2025
    1.0
    Ordered on the mobile app. Not only did they make both coffees I ordered wrong, there was a hair inside the cup! And it took over 15 minutes to get through the line!
  • VR
    Vivian Ramirez
    Nov 8, 2025
    1.0
    This is by far the worst McDonald’s in Lexington At 11:00 am I ordered my food fries and chicken were both cold. This isn’t the first time and I’ve waited up to 30 minutes for my food. My daughter ordered a pumpkin spice coffee they had us pull over to wait after 35 minutes no one came out she went in now late for work , they laughed and said we forgot about you oh we are out of pumpkin and gave her a black coffee and some creamer for almost $5 that she had already paid !!!!
  • CB
    Cathy Baker
    Oct 24, 2025
    1.0
    The one on Georgetown Rd is truly awful. You get home and every single time you don't get what you ordered and paid for.
  • KK
    KanKan K
    Oct 19, 2025
    1.0
    This place should be ashamed of themselves. Cold food dry as hell fish with a smear of tarter sauce. Cold fries It was 7:30 on a Sunday 10/19/2025 I mean cars in the drive thru You'd think the food would be fresh. I spent $12.70 of my hard earned money. What's up with them.bot handing out receipts either? So you can do the survey on how bad they suck.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1845 Georgetown Road, Lexington, KY?

McDonald's is open daily from 5:00 AM to 12:00 AM Monday through Friday, and from 6:00 AM to 12:00 AM on Saturday and Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Friday from 5:00 AM to 12:00 AM, and on weekends from 6:00 AM to 12:00 AM.