Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
625 reviews
5 stars
169
4 stars
65
3 stars
83
2 stars
49
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some noting that items were not fresh.
Cleanliness and Atmosphere
While some reviews praised the cleanliness and friendly atmosphere of the restaurant, many others highlighted a chaotic environment with unprofessional behavior from staff.
- JGJoe GarciaJan 5, 20262.0Worst McDonalds in central KY. Find another one. Needs new management/Staff
- CSChris SwartzDec 28, 20255.0The managers and staff is really nice and friendly and helpful I highly recommend this McDonald's
- SOSamantha OrtegaeDec 15, 20251.0Drive through lady EXTREMELY RUDE. Opened the window and just stared at me and said “what are you waiting for” very meanly. Had to repeat my mobile order to her 4 times. Gave me 1 straw for 3 drinks. Very mean
- VOvee okDec 15, 20251.0Whoever worked at the first pick up window, around 12:30 on December 15th is INCREDIBLY rude. She had no manners, did not even greet and got annoyed when she handed me the wrong bag. I am incredibly disappointed in the lack of respect and kindness here….
- MMmetlmapprDec 7, 20251.0This McDonald’s has to be the worst I’ve ever been in, the drive-through was only six or seven cars deep so I went inside. It took five minutes before they took my order after staring at me multiple times they took my order and as I waited for the next five minutes for it to be placed at the pick up counter never announced my number and I watched eight customers come in whose orders were incorrect. One customer returned three times is it that difficult? Are these people not capable of doing their jobs? Where is management? This is awful. I will never come back to this location ever!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1845 Georgetown Road, Lexington, KY?
McDonald's is open daily from 5:00 AM to 12:00 AM Monday through Friday, and from 6:00 AM to 12:00 AM on Saturday and Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday through Friday from 5:00 AM to 12:00 AM, and on weekends from 6:00 AM to 12:00 AM.
During what hours is delivery service available?
Delivery is available daily from 5:00 AM to 11:00 PM.
Can I order from McDonald's online or via an app?
Yes, you can order online at https://mcdonalds.smart.link/8yxh9x028 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location offers WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
What is the address and contact number for this McDonald's?
McDonald's is located at 1845 Georgetown Road, Lexington, KY 40511. You can reach them at +1 859-785-0388.
What nearby grocery stores can I visit along with McDonald’s?
You can visit Crossroads IGA, a nearby grocery store and convenience store located close to McDonald's for your shopping needs.
Are there other fast food options near McDonald's on Georgetown Road?
Yes, Subway is a nearby sandwich shop and fast food restaurant close to McDonald's for a different dining option.
Which nearby places provide additional services that might be useful before or after visiting McDonald’s?
Nearby places like Shell gas station, UPS Access Point location for shipping needs, and Western Union for money transfers can be convenient stops before or after dining at McDonald's.