Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,076 reviews
5 stars
383
4 stars
223
3 stars
194
2 stars
92
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times for food, both in-store and at the drive-thru, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers noted that the food was often served cold or stale, with complaints about the freshness of fries and other items.
Customer Service
While some customers praised individual staff members for their friendliness, others reported rude behavior and poor management, particularly during busy times.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness of the dining area and restrooms, while others reported dirty conditions.
- ASAnn Streber5 days ago5.0Both my husband and I LOVE the bagels. We have traveled all over the country and the ones we had here this morning were hands down the ABSOLUTE best! They were soft, had plenty of hollandaise sauce too. Things were clean and taken care of too. Highly recommend. Way to go folks!
- YBYvette BrunerDec 31, 20251.0The wait at the drive thru is insane! Apparently they do not have enough help . This is not for someone who is in a hurry to grab a bite at a fast food place because this is far from fast
- MHMike HonchoDec 29, 20251.0Waited over 30 min for my food inside CRAZY
- WOWilliam OsbornDec 26, 20251.0Drive thru for 15 minutes and still never got to order so left
- JMJulia MilrodDec 11, 20252.0Horribly slow service. Only two customers in the whole place, waiting over 15 minutes for food while the staff gossips and argues behind the counter.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5521 Athens Boonesboro Rd, Lexington, KY?
McDonald's is open 24 hours a day, every day of the week.
During what times is McDonald's delivery service available?
Delivery service is available daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM every day.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer any mobile ordering or rewards programs?
Yes, McDonald's offers mobile ordering, mobile offers, and MyMcDonald's Rewards to earn points for free food.
Can I order McDonald's conveniently using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Is there WiFi available at the McDonald's on Athens Boonesboro Rd?
Yes, free WiFi service is available at this McDonald's location.
What nearby gas stations are available if I want to fuel up before or after visiting McDonald's?
Nearby gas stations include Shell, BP, and Casey's, which are convenient stops for fuel around McDonald's.
Are there nearby hotels where I can stay if visiting McDonald's from out of town?
Yes, nearby hotels include Econo Lodge, Comfort Inn Lexington Southeast, Days Inn, La Quinta Inn & Suites by Wyndham Lexington South / Hamburg, Clarion Hotel Conference Center - South, Hotel LEX, and Holiday Inn Lexington-South.
What other nearby restaurants or food options are available near McDonald's?
Nearby dining options include another McDonald's, Wendy's, Waffle House, Barrel 53 (American barbecue), and Hunt Brothers Pizza.