Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,655 reviews
5 stars
516
4 stars
316
3 stars
282
2 stars
141
1 star
400
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for food orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Many customers experienced rude and unprofessional behavior from employees, contributing to a negative dining experience.
Food Quality
Several reviews mentioned poor food quality, including cold items and unsatisfactory preparation.
Operational Issues
Customers noted that the location often claimed to be closed or had inconsistent service hours despite being advertised as 24 hours.
- DGDouglas Gevedon1 day ago1.0Everytime I come here theres something wrong. Tonight I came being the only place open at this time and was told ita closed. Meanwhile you have employees standing at the door doing Lord knows what.
- CMcee meli2 days ago5.0I recently visited McDonald’s on Saturday night and received excellent service from Debbie. She was polite, quick, and made sure my order was correct before handing it to me. Her attention to detail and friendly attitude made my experience better than basic. She deserves recognition for the great job she’s doing in comparison to some mcdonald’s workers. I plan to also do the survey for her and her only.
- ZMZach MundellOct 29, 20251.0This location is one of the worst, if not the worst I have ever been to in my life. I don’t know if it’s the management, but it takes FOREVER to get food from here. Like, I’m talking 20+ minutes. It’s absolutely ridiculous and half of the time they get your order completely wrong. I hate going here.
- JCJess CrabtreeOct 29, 20251.0THIS IS THE WORST MCDONALDS TO GO TO. I deliver in Lexington and it’s always an excuse . I can go from 1 am to 4 am , they always say that they aren’t taking orders or their systems down , which Ik isn’t true bc every single one of the employees our outside every time . Always laughing and playing around. The excuse they use during the day is someone already picked up the order. But be fr every time I have an order during the day ,someone else didn’t pick it up makes no sense. This place is ridiculous and not to mention the disrespect, they are always rude. There’s no reason they need to have an attitude and be disrespectful every time. Something needs to be done they need to really look into this place. This place is so unprofessional and the nasty behavior is unacceptable. They need new employees. DO BETTER 😡
- APAlex PastorOct 29, 20251.0Every SINGLE night, I swear it never fails, they always make up an excuse to why they can’t make your order, it’s either they’re “service” is down or they’re just not “taking orders” right now but always standing outside, and I don’t mean just one employee, I’m talking the WHOLE CREW be in outside doing nothing, I see why they work at McDonald lol,
Frequently Asked Questions About McDonald's
What are the McDonald's hours of operation at 4131 Tates Creek Ctr, Lexington?
McDonald's at 4131 Tates Creek Ctr is open 24 hours every day of the week, Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 4131 Tates Creek Ctr has a drive-thru open 24 hours daily.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there mobile apps available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
It provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby fast food options are available around McDonald's at Tates Creek Ctr?
Nearby fast food options include KFC, Rally's at 4171 Tates Creek Centre Dr, and another McDonald's restaurant.
Are there any nearby parks or outdoor areas near this McDonald's?
Yes, Belleau Woods Park is nearby if you wish to relax or walk before or after your meal.
Where can I get fuel or coffee near McDonald's at 4131 Tates Creek Ctr?
You can visit Kroger Fuel Center nearby for gas and coffee needs.
What are some nearby services customers might find useful when visiting McDonald's at Tates Creek Ctr?
Nearby services include Kentucky Lawn Care for landscaping, H&R Block for financial services, and Simpson Optical for eye care.