McDonald's

3.6
1507 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2321 Versailles Road, Lexington, KY
40504, United States

Hours

Reviews

3.6
1,507 reviews
5 stars
550
4 stars
334
3 stars
265
2 stars
120
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, including missing items and rude staff interactions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or overcooked items, particularly fries.

Cleanliness

The cleanliness of the dining area and bathrooms received mixed reviews, with some praising the cleanliness while others reported dirty conditions.

Pricing

Several customers noted that prices were higher compared to other locations, leading to dissatisfaction.

Family-Friendly

The location is appreciated for its play area for kids, although concerns were raised about safety and cleanliness in that context.
  • LD
    Lora Dunham
    1 day ago
    1.0
    I just got home from this business and my food is half raw I'm trying to call the store but there's always a answering machine that crazy enough is full so you cannot leave a message but I need this order replaced I'm already home someone needs to contact me to get this corrected and learn how to clear the messages there's a reason why they probably full due to them not cooking there food you definitely would fail a core audit
  • MS
    Matthew Smith
    Nov 4, 2025
    5.0
    It was swell, the inside just looks and smells like cheap McDonald's toy plastic
  • TB
    Tammy Barnett
    Oct 16, 2025
    1.0
    I was starving and really looking forward to eating my chicken sandwich but when I got home, no chicken sandwich in the bag! Too tired to go back there now.
  • CS
    Chad Southworth
    Oct 13, 2025
    2.0
    Noticed prices were slightly higher here than the Palomar location. People are friendly. Carbonation or syrup is different in the coke than it was years ago.
  • AN
    Alex North
    Oct 12, 2025
    2.0
    The employees here are very rude. I understand that everyone has bad days, but the attitude is uncalled for. I ordered through the kiosk, and when they called my name they didn't put out my drinks. I stood by the register and waited, and when the employee came back up to bring food to the counter for a different order, I said "excuse me, I haven't gotten my drink." She rolled her eyes and said "I know." And gave me my drink cups. When we sat down to eat, there was another employee in the dining room playing tiktoks loudly. Don't come here unless youre starving. The food was fine, which is why I didn't give it 1 star.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2321 Versailles Road?

McDonald's at 2321 Versailles Road is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What hours does the drive-thru at this McDonald's location operate?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.