Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,515 reviews
5 stars
554
4 stars
334
3 stars
265
2 stars
121
1 star
241
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, often requiring them to return to the restaurant.
Service Quality
Customer service was frequently described as slow and rude, with several reviews highlighting poor communication and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, overcooked, or not prepared as requested.
Cleanliness
The cleanliness of the dining area and bathrooms received mixed reviews, with some praising the cleanliness while others reported unsanitary conditions.
Drive-Thru Efficiency
The drive-thru was noted as efficient by some, but others experienced long wait times and poor service.
- MCMoving Forward CleanoutsDec 27, 20255.0Great Chicken sandwich. Went through drive through I don't much like the inside of the updated McDonald's. Don't eat out much but it was a great chicken sandwich. Make your day amazing and never stop moving forward!
- ALAmanda LeeDec 17, 20251.0This place loves give ppl old food they won’t pick up the phone either and that’s okay because I’m calling corporate to file a grievance.
- PWPhyllis WashburnDec 13, 20252.0Have a lot of trouble getting order straight
- MCMaria CDec 6, 20251.0Today 12/6/25 around 1 , the drive thru lady never gave us a receipt for the food and did add the code to the order.
- YMYolanda MortonNov 26, 20251.0So I just left McDonald’s 15 minutes ago I got a quarter pounder with cheese meal and I actually pretty much got a cheeseburger. I ain’t got no onions no cheese I got pickles, ketchup, and mustard and can’t contact nobody to tell them that they screwed my order up I swear this is the worst McDonald’s in Lexington. I asked for a quarter pounder with cheese and all I got was pickle and ketchup and mustard. where is my cheese where’s my onions like but you can’t even call them to tell them Screwed up my entire order literally
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2321 Versailles Road?
McDonald's at 2321 Versailles Road is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What hours does the drive-thru at this McDonald's location operate?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's on Versailles Road?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at this McDonald's.
Are there any fast food restaurants near this McDonald's where I could consider dining?
Nearby fast food options include Arby's and Taco Bell, providing a variety of choices for customers in the area.
What other dining options are close to McDonald's on Versailles Road?
Nearby dining options include China King (Chinese cuisine), El Rey de los Pollos y Mariscos (Latin American), Tacos La Juquilita (Mexican), and Clamatos Restaurante (seafood and Tex-Mex).
What convenience or service stores are near this McDonald's that could be useful for customers?
Convenience and service options nearby include Speedway gas station and convenience store, LibertyX Bitcoin ATM, Boost Mobile phone store, Metro by T-Mobile, and Superior Dry Cleaners.