Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,530 reviews
5 stars
547
4 stars
307
3 stars
229
2 stars
119
1 star
328
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others experienced rudeness and poor service.
Speed of Service
Many reviews highlighted long wait times for orders, both in-store and at the drive-thru, with some customers waiting over 30 minutes.
Food Quality
Several customers complained about food quality, mentioning cold or poorly prepared items, and some even reported receiving undercooked food.
Cleanliness
While some noted that the location was clean, others reported unpleasant odors and a lack of cleanliness in the dining area.
- VBVincent BakerNov 13, 20254.0very friendly and nice... food was hot... impressed great job.
- JMJasta MusicNov 1, 20253.0Messed up my order forgot one breakfast sandwich, but they added an extra hash brown for some reason. Bread was a little stale, but I didn't have huge hopes for a 6am drive through .
- RFRamika FloodOct 16, 20251.0They are very rude want to get a Carmel ice coffee and they gave me vanilla. I want back to get what I wanted they never get my order right don't like to give you any sauce for your food ... NOT A GOOD LOOK
- CCChristopher CollinsOct 16, 20251.0I ordered a Carmel ice coffee and they put vanilla instead.. so I went back to get what I wanted… rude and nasty the whole time and didn’t think to make it right.They never get my order right and wanted to be selfish with the sauce only give you one. Not a good look disappointed…
- FAFrank AbbottSep 30, 20251.0If I could have given no stars I would have. The food is not fresh and the orders are not correct. When talking to management they refuse to make it right leading to having to contact corporate. My advice is to avoid McDonald's.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.
What are the delivery service hours for McDonald's on Nicholasville Road?
Delivery is available Monday through Saturday from 5:00 AM to 10:59 PM, and Sunday from 6:00 AM to 10:59 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to 11:00 PM, with Sunday starting at 6:00 AM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer for customer convenience?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order for pickup or delivery at this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app available on iOS and Android.
Where is this McDonald's located?
It's located at 2483 Nicholasville Road, Lexington, KY 40503, USA.
What are some nearby dining options if I want to explore other restaurants around McDonald's?
Nearby dining options include Tumbleweed Mexican Cafe, Papa Johns Pizza, Raising Cane's Chicken Fingers, Five Guys, Taste of India, and Red Lobster.
Are there any nearby places where I can take care of errands before or after visiting McDonald's?
Yes, nearby you can find Redbox rental kiosks, LibertyX Bitcoin ATM, Soap and Suds Laundromat, and Speedway gas station.
What nearby services are available for personal care and shopping near this McDonald's?
Close by are Sola Salon Studios for beauty services, various shoe stores like SAS Shoemakers and Saucony, and clothing stores like Baby Bundles and Dance Biz.