Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,423 reviews
5 stars
394
4 stars
232
3 stars
228
2 stars
154
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Numerous reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with many customers experiencing unprofessional behavior.
Food Quality
The quality of food varied significantly, with reports of cold, stale, or improperly cooked items.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and poor maintenance of the restaurant.
- SGSilvia GarrettDec 30, 20251.0Y’all need to fire the whole staff at this location or close it down. I literally drive out when I can to different locations because this one is just awful. Can never get my food without some issue in it.
- BBBlakeDec 21, 20251.0It is genuinely remarkable how bad this place always manages to be at absolutely everything. It doesn’t even seem possible.
- ECElisia CollingsDec 5, 20255.0Staff was friendly, but the fries were cold and hard and rock.
- ECElizabeth CantrellNov 29, 20251.0This is the worst McDonalds location, hands down. Drive thru line is usually 25-40 minutes, order is usually wrong and if you do end up leaving with food I guarantee you it’s cold. Don’t waste your time and money. The workers are also very rude no matter how nice you are to them. I get that people have bad days but it’s every single time.
- WSWilliam sparksNov 15, 20251.0Has got to be the slowest McDonald’s around Lexington. The buns aren’t even fresh most of the time
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1620 Leestown Rd, Lexington?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, drive-thru is available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.
Which services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
Are there nearby coffee shops close to McDonald's at 1620 Leestown Rd?
Yes, nearby coffee options include Starbucks and Kroger Fuel Center, which also serves coffee. Customers can enjoy a coffee before or after visiting McDonald's.
What nearby shopping centers can I visit near this McDonald's?
Meadowthorpe Manor Shoppes is a nearby shopping center where you can shop before or after your visit to McDonald's.
Are there healthcare facilities near McDonald's at 1620 Leestown Rd?
Yes, nearby healthcare facilities include Drug Treatment Centers Kentucky, Benchmark Physical Therapy, and Fresenius Kidney Care Lexington North, useful for quick visits before or after dining.
Does McDonald's at this location offer free WiFi and mobile ordering?
Yes, this McDonald's location offers free WiFi and supports mobile ordering through their app and website.