Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,414 reviews
5 stars
393
4 stars
231
3 stars
226
2 stars
153
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and lobby.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor customer service.
Cleanliness
While some customers noted cleanliness and a well-maintained environment, others reported dirty conditions and poor food handling practices.
Food Quality
The quality of food varied greatly, with some customers receiving fresh and hot meals, while others complained about cold, burnt, or improperly prepared items.
- WSWilliam sparksNov 15, 20251.0Has got to be the slowest McDonald’s around Lexington. The buns aren’t even fresh most of the time
- EPErnestine PenmanNov 11, 20255.0Great food love it
- DDDavid DickeyNov 6, 20253.0No fountain refill machine.
- KMKandiss MayOct 28, 20255.0The drive thru worker Kandiss, is always so friendly and helpful.
- AMAnthony MackOct 17, 20251.0Even at 7 in the morning I couldn't go into the lobby. I have a car that overheats so I can't sit in a drive through line and wait. This location is near my girlfriend's job so I was stopping to get us what I thought would be a quick breakfast. Nearly 20 minutes after arriving I finally got my order taken. My order didn't take too long to get but then my mcmuffin and hashbrown were completely burnt. I am in the process of getting it replaced. I will NEVER return to this location, and I recommend that everyone avoid this place like the plague, it's terrible!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1620 Leestown Rd, Lexington?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, drive-thru is available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.
Which services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
Are there nearby coffee shops close to McDonald's at 1620 Leestown Rd?
Yes, nearby coffee options include Starbucks and Kroger Fuel Center, which also serves coffee. Customers can enjoy a coffee before or after visiting McDonald's.
What nearby shopping centers can I visit near this McDonald's?
Meadowthorpe Manor Shoppes is a nearby shopping center where you can shop before or after your visit to McDonald's.
Are there healthcare facilities near McDonald's at 1620 Leestown Rd?
Yes, nearby healthcare facilities include Drug Treatment Centers Kentucky, Benchmark Physical Therapy, and Fresenius Kidney Care Lexington North, useful for quick visits before or after dining.
Does McDonald's at this location offer free WiFi and mobile ordering?
Yes, this McDonald's location offers free WiFi and supports mobile ordering through their app and website.