Joella's Hot Chicken. The place where hearts are always warm and the chicken is spiced just right. At Joella's we spice our 100% antibiotic-free, hormone-free, all-natural chicken just the way you like - from just enough heat to bring out the flavors and warm your heart, to Fire-In Da-Hole, bless your heart. So, come on in & get the Hot Chicken you want off your brain & into your belly.
Customers consistently praised the friendly and attentive service, particularly highlighting employees like Melinda and Q for their exceptional hospitality.
Food Quality
The food received high marks for being delicious, with many customers specifically mentioning the chicken and sides as standout items.
Atmosphere
The restaurant was noted for its welcoming and vibrant atmosphere, contributing positively to the overall dining experience.
Consistency Issues
Some customers reported inconsistencies in food quality and preparation, particularly regarding portion sizes and heat levels.
Cleanliness Concerns
A few reviews mentioned cleanliness issues, including unsanitary conditions in certain areas of the restaurant.
PW
Pam J Wilson
2 days ago
5.0
Q was helpful at answering all of our questions. Quick service. Breading was flavorful. Chicken was juicy. We had grilled chicken sliders, tenders and traditional wings. We had ranch, JoJo's and cheerwine dipping sauces, JoJo's was our favorite. Tweener was just the right amount of heat for us. Garlic parm fries were yummy and the kale crunch side salad hit the spot for me.
LC
Leslie Cruz
6 days ago
5.0
food was super tasty!! jessica at the front was super nice!! and gave us good food recommendations :))
AP
Austin Pogue
Dec 31, 2025
5.0
Mind-blowing hot chicken sandwich, best I’ve ever tried. Got the Big Slaw, hot level spice and Horseradish + Spiked Honey dipping sauce. Dreaming about it.
ZM
Ziesha Mason
Dec 28, 2025
1.0
I'm here visiting from out of town. I ordered the thick thigh meal with green beans and mashed potato and gravy. Also a lemonade.
The food was soooooo nasty! The thighs were GREASY and not cleaned good. The green beans tasted like they were cooked in vinegar. Gravy in the mashed potatoes wasn't good. No Sweet Tea was available. The lemonade tasted like it was made from bad powder.
Overall experience was bad.
MG
Murray Godfrey
Dec 21, 2025
5.0
It was so good! I had a 4 tender meal and a dessert it was all super tasty. I want to also highlight the service. Probably better service here than most any counter service restaurant I've been to. The workers were on top of everything, checked on me, kept the place really clean, and the manager also did a check in. They take care of you here.
Frequently Asked Questions About Joella's Hot Chicken - Lexington
What type of chicken does Joella's Hot Chicken serve?
Joella's Hot Chicken serves 100% antibiotic-free, hormone-free, all-natural chicken spiced to your preference, including several heat levels from mild to very spicy.
What are Joella's Hot Chicken - Lexington's hours of operation?
They are open every day from 10:30 AM to 9:00 PM.
Does Joella's Hot Chicken - Lexington offer delivery or pickup options?
Yes, Joella's offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
What payment methods does Joella's Hot Chicken accept?
Joella's Hot Chicken accepts American Express, Discover, Mastercard, and Visa credit cards.
Does Joella's Hot Chicken - Lexington accommodate families and children?
Yes, the restaurant welcomes families and children and offers a children's menu and high chairs.
Is Joella's Hot Chicken wheelchair accessible?
Yes, Joella's has wheelchair accessible parking, entrance, seating, and restrooms.
Can customers dine in or should they order takeout?
Customers can dine in with both indoor and outdoor seating available, or choose takeout and delivery options.
What are some nearby places of interest around Joella's Hot Chicken - Lexington?
Nearby you can find Billy's Bar B Q, high street fly boutique, True Value hardware store, and Concord Custom Cleaners, among others.
How can nearby places like Walgreens or Rite Aid serve customers visiting Joella's Hot Chicken?
Customers can conveniently pick up pharmacy items or beauty supplies from Walgreens or Rite Aid before or after dining at Joella's Hot Chicken.
What fitness and recreational options are close to Joella's Hot Chicken?
SweatLex Fitness gym and Chevy Chase Gymnastics center are nearby for customers looking to combine dining with fitness or activities.