Jimmy John's

4.1

239 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1397 W Main St, Lexington, KY

40508, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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4.1

239 reviews

5 stars

138

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Customer experiences with service quality are mixed, with some praising friendly and fast service while others report rude staff and order issues.

Numerous complaints about delivery problems, including wrong orders, delays, and poor communication regarding delivery status.

Overall, customers enjoy the food quality, particularly the sandwiches, but there are occasional mentions of inconsistencies in preparation.

Several reviews mention that the prices are considered high for the offerings, leading to some dissatisfaction.

NS
Nathan Sidwell
Dec 2, 2025
5.0
This is my favorite one to go to. The guy at the register is always super nice and friendly. Service is always fast and good.
AR
Amie Rae
Dec 1, 2025
1.0
Disrespectful and stingy. The employees here don't care about their customers.
TM
Trey McCallie
Oct 18, 2025
1.0
Their partnership with uber sucks. If it says uber is delivering it, just plan on going to pick it up. No issues with their staff. They make great sandwiches
PB
Patrick Barrett
Aug 24, 2025
5.0
Excellent staff, excellent food, excellent service
RV
Roger Vance
Sep 21, 2018
4.0
It is actually freaky fast, just as advertised. Jimmy John's has become my favorite sandwich shop. Yeah, this particular location is in an urban, industrial area, but inside is just like any other restaurant. Friendly staff. Yum.