Jimmy John's

3.9

260 reviews

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Business Details

397 Waller Ave, Lexington, KY

40504, United States

(859) 231-0083

https://locations.jimmyjohns.com/ky/lexington/sandwiches-688.html

About

Sandwich Restaurant

Location

Jimmy John's

397 Waller Ave, Lexington, KY

40504, United States

Get Directions

Hours

Monday10:30 AM - 1:00 AM

Tuesday10:30 AM - 1:00 AM

Wednesday10:30 AM - 1:00 AM

Thursday10:30 AM - 1:00 AM

Friday10:30 AM - 1:00 AM

Saturday10:30 AM - 1:00 AM

Sunday10:30 AM - 1:00 AM

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Reviews

3.9

260 reviews

5 stars

137

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the subs, but some reported issues with incorrect orders and food safety.

Service Consistency

While many reviews highlighted friendly and efficient service, there were significant complaints about poor management and inconsistent delivery times.

Cleanliness

The location was noted for being clean, with several customers appreciating the store's hygiene standards.

Customer Service

Customer service experiences varied widely, with some praising helpful staff while others reported rude interactions and unresolved issues.

JD
Jim Davidson
Dec 8, 2025
4.0
Great Subs!
SM
Searcy Alan Michaels
Oct 19, 2025
4.0
JJ is always consistently good
CS
Chad Southworth
Oct 13, 2025
4.0
The Waller ave location has a drive thru. That tight little corner of Palomar center sucks.
EL
Elizabeth Lingo
Oct 11, 2025
1.0
Got food poisoning here. :/
AC
Alexandra Cones
Aug 31, 2017
2.0
Great staff, clean place but bland, boring sandwiches