Business Details
About
Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.6
401 reviews
5 stars
314
4 stars
55
3 stars
11
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its delicious flavors and creamy texture, with many claiming it to be the best they've ever had.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about a rude manager and inconsistent service experiences.
Cleanliness
The establishment is frequently described as clean and well-maintained, contributing positively to the overall customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that it was too high for the portion sizes offered.
Atmosphere
The shop is noted for its pleasant atmosphere, with enjoyable music and a family-friendly environment.
- KSKendra Sparks5 days ago5.0On our trip to Lexington we visited Graeter's twice! Friendly staff that engage with customers, great service, clean atmosphere, and tasty treats! We definitely look forward to having Graeter's again on the future!
- TWTerrill WilliamsDec 31, 20255.0Shout out to Evan! they had just turned the lights out and still got my order for my kids! Went above and beyond what most would do to make sure we had a great experience!! Thank you!!
- NHNadeau HahneNov 19, 20255.0Charming little place. Really enjoyed the raspberry chocolate. Thankful that they sell small portions like kiddie cones for when you don't want a huge amount. Loved that they were playing fun show tune music! Enjoyed talking with the really nice staff member, can't remember his name but he was a french horn player and talked music with us!!
- SFSarah FaulknerOct 26, 20255.0Fantastic ice cream and a yummy chocolate dipped waffle cone! Daniel is a great employee, respectful and efficient. I love this place!
- YVYisel VeraSep 21, 20255.0The ice cream was delicious! I had the s’mores flavor and it was perfect.
Frequently Asked Questions About Graeter's Ice Cream
What types of products and specialties does Graeter's Ice Cream offer?
Graeter's Ice Cream specializes in small-batch French Pot ice cream, candy, ice cream cakes, chip wheelies, and ice cream pints.
Where is Graeter's Ice Cream in Lexington located?
It is located at 1925 Justice Drive, Lexington, KY 40509.
What are the typical opening hours for Graeter's Ice Cream?
The store is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Does Graeter's Ice Cream offer catering services?
Yes, Graeter's Ice Cream provides catering services including ice cream and candy options.
Which payment methods are accepted at Graeter's Ice Cream?
They accept cash, Discover, Mastercard, and Visa cards.
Can I order Graeter's Ice Cream online or use their app for ordering?
Yes, orders can be placed online via their order website, and their mobile apps are available on both iOS and Android platforms.
Is Graeter's Ice Cream wheelchair accessible?
Yes, they have wheelchair accessible entrance and parking.
What nearby places can I visit before or after enjoying Graeter's Ice Cream?
Nearby places include Planet Salon and Spa for relaxation, Wild Eggs for breakfast and brunch, Holiday Inn Lexington - Hamburg if you need accommodation, and Drake's Hamburg for dining and drinks.
Are there nearby dining options close to Graeter's Ice Cream?
Yes, nearby restaurants include Teriyaki Madness (Asian fusion), Taziki's Mediterranean Cafe, El Mariachi Mexican Restaurant, and Aqua Sushi Bar.
What other services can I find near Graeter's Ice Cream that might be useful during my visit?
Nearby, you can find Lexington Urgent Care and Hamburg Urgent Care for medical needs, as well as Newport Cleaners for dry cleaning services.