Business Details
About
Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.6
238 reviews
5 stars
183
4 stars
34
3 stars
9
2 stars
5
1 star
7
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its delicious flavors and creamy texture, with many considering it the best they've ever had.
Customer Service
While many reviews highlighted exceptional service from staff members like Adam and Lauren, there were also complaints about rude service and lack of support regarding parking issues.
Parking Issues
Several customers reported frustrations with parking, including receiving tickets despite following instructions, which detracted from their overall experience.
Cleanliness and Atmosphere
The shop was frequently noted for its cleanliness and inviting atmosphere, contributing positively to the customer experience.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality, leading to mixed feelings about value.
- KKKarthik KokkuJan 3, 20265.0Visited Graeter’s Ice Cream (also great at a few other spots around Lexington and Northern Kentucky) and had an awesome ice cream experience! The ice cream is incredibly creamy and rich thanks to their traditional French pot process, and the flavor selection is excellent—whether you go for classics or seasonal favorites.  The staff was friendly, and the shop had a welcoming vibe perfect for grabbing a cone or a sundae. This place is a must‑visit for anyone who loves quality, flavorful ice cream and refreshing desserts on a warm day. Highly recommended if you’re in the area and craving something sweet! 🍨
- TATalha AhmadDec 25, 20255.0Absolutely delicious and free parking is awesome
- CCcaptain coldDec 20, 20255.0came for the ice cream stayed for the hospitality and kindness i received from Evan he has this amazing charm to him unlike anything i’ve ever experienced and i’ve been in the ice cream game awhile! i’m the third step cousin twice removed of ben from ben and jerry’s so yea u could say i know ice cream!
- JHJohn HartmannNov 14, 20254.0Good icecream but cleaning products leave an off smell to the air
- AHAlison HowardOct 14, 20251.0WARNING! If you visit this Graeter’s, despite being a paying customer you have a good chance of getting a $60, escalating to $100 parking ticket. Something is wrong here. Read other reviews and be aware. The ice cream is great. But not worth the stress, hidden costs, or hassle that comes with it.
Frequently Asked Questions About Graeter's Ice Cream
What are the operating hours of Graeter's Ice Cream in Chevy Chase, Lexington?
Graeter's Ice Cream is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Where is Graeter's Ice Cream located in Lexington?
Graeter's Ice Cream is located at 836 Euclid Ave, Chevy Chase, Lexington, KY 40502.
What types of products and specialties does Graeter's Ice Cream offer?
They specialize in Ice Cream, Candy, Ice Cream Cakes, Chip Wheelies, and Ice Cream Pints.
What payment options are accepted at Graeter's Ice Cream?
They accept Cash, Discover, Mastercard, and Visa.
Does Graeter's Ice Cream offer catering or delivery services?
Yes, Graeter's offers catering services and has same-day delivery available.
Is Graeter's Ice Cream accessible for people with disabilities?
Yes, the location has wheelchair accessible entrances and parking.
How can customers contact Graeter's Ice Cream for support?
Customers can contact Graeter's Ice Cream at their main phone number +1 859-253-6741 or via email at customersupport@graeters.com.
Can customers order Graeter's Ice Cream online or through a mobile app?
Yes, orders can be placed online at graeters.olo.com. There are also mobile apps available for Android and iOS.
What nearby restaurants can customers visit before or after enjoying ice cream at Graeter's?
Nearby dining options include McAlister's Deli for sandwiches and salads, Umami Ramen & Grill for Japanese cuisine, and Bourbon n' Toulouse for Cajun and Creole dishes.
Are there shopping centers or boutiques near Graeter's Ice Cream for customers to explore?
Yes, customers can visit the Chevy Chase Plaza shopping center, Morton James clothing store, Figleaf Boutique, Peplum boutique, and JamesC Boutique nearby.
Which nearby health and beauty services can complement a visit to Graeter's Ice Cream?
Nearby options include KORT Physical Therapy centers, Drybar hair salons, Lexington Boutique Salon, and the CaloSpa Rejuvenation Center.