Brand Certified
Five Guys
4.6(1542 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
3090 Helmsdale Place, Lexington, KY
40509, United States
Certified by Five Guys • Feb 22, 2026
(859) 201-3268
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/3090-helmsdale-place
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3090 Helmsdale Place in Lexington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.6
1,542 reviews
5 stars
1,144
4 stars
268
3 stars
73
2 stars16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff were mixed; while many praised the friendliness and professionalism, some reported instances of rudeness and unprofessional behavior.
Food Quality
The quality of food received mixed reviews; while many enjoyed the burgers and fries, several customers noted issues with soggy or oily fries and incorrect orders.
Pricing Concerns
Numerous customers expressed that the prices are becoming too high for the value received, leading some to reconsider returning.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, although a few mentioned areas needing attention.
- CPChokchai PinphechFeb 3, 20265.0Great food and friendly staff. Thank you!
- JMJosue MurilloJan 16, 20261.0Disrespectful Staff Ruined the Experience I’ve been to Five Guys many times and usually have a good experience, but this visit was awful because of one employee. She wasn’t just rude to me as a customer—she was also openly rude and dismissive to her coworkers right in front of everyone. Her tone was sharp, impatient, and unprofessional. Simple questions were met with attitude, and watching her snap at other employees made the whole place feel uncomfortable. No one should be treated like that, whether they’re a customer or a coworker. The food was fine, but service matters. One bad attitude can ruin the entire experience, and that’s exactly what happened here. People like her shouldn’t work if they are just gonna give attitude to a customer. I just imagine how hard her coworkers have it with her there.
- BLBonnie LovingsJan 9, 20261.0Quality has definitely went downhill the last couple orders were so bad we ended up feeding most of it to our dogs. The fries were so oily and mushy they were inedible. Gave them a second chance but won't waste my money again!
- PCPaige CuthbertsonJan 6, 20261.0Stopped here to grab supper to eat on the road. They got the whole order wrong. Two of the burgers we ordered were supposed to have bacon, and they made them all plain. They also pretty much just dumped all the fries into a giant paper bag. Fries were squishy and super oily too.
- CDChris DubyaJan 1, 20261.0I will never support this location with my money again. They will lie through their teeth regarding pickup orders, keep your money and food that was already overpriced, not a trustworthy way to do business. Keep your eye on them
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 3090 Helmsdale Place accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dine-in at Five Guys Lexington?
Five Guys at 3090 Helmsdale Place is open daily from 11:00 AM to 10:00 PM for dine-in.
Can I get delivery from this Five Guys location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
What payment methods does Five Guys Lexington accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Lexington location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Are there any children-friendly amenities at Five Guys Lexington?
Yes, this restaurant welcomes children and provides high chairs.
How can I customize my order at Five Guys Lexington?
You can choose from more than 250,000 burger combinations and over 1,000 milkshake options to customize your meal.
Which nearby places could I visit before or after dining at Five Guys Lexington?
You can visit Tropical Smoothie Cafe for a healthy drink, Orange Leaf or Bruster's Real Ice Cream for desserts, and shopping centers like Brighton Place Shoppes for a variety of shops.
Are there other dining options near Five Guys at 3090 Helmsdale Place?
Yes, nearby dining includes Domino's for pizza and chicken, Ramsey's Diner for American food, Puccini's Pizza & Pasta, SAM Sushi & Ramen for Japanese cuisine, and El Charro for authentic Mexican dishes.
What services are available near Five Guys for personal grooming and repairs?
Nearby you can find Sport Clips Haircuts for haircuts, The Greatest Nails and Haircut Katie for beauty services, and CPR Cell Phone Repair for mobile device repairs.
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