Five Guys

4.6
1537 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3090 Helmsdale Place in Lexington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3090 Helmsdale Place, Lexington, KY
40509, United States

Hours

Reviews

4.6
1,537 reviews
5 stars
1,141
4 stars
267
3 stars
73
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and taste, though some mentioned inconsistencies with fry preparation and burger orders.

Service

The staff received high marks for friendliness and efficiency, with many customers highlighting excellent service experiences.

Pricing

Several reviews indicated that the prices are perceived as high, leading some customers to reconsider their visits despite enjoying the food.

Cleanliness

Most customers found the restaurant clean, although a few noted issues with cleanliness in certain areas.
  • BL
    Bonnie Lovings
    3 days ago
    1.0
    Quality has definitely went downhill the last couple orders were so bad we ended up feeding most of it to our dogs. The fries were so oily and mushy they were inedible. Gave them a second chance but won't waste my money again!
  • PC
    Paige Cuthbertson
    6 days ago
    1.0
    Stopped here to grab supper to eat on the road. They got the whole order wrong. Two of the burgers we ordered were supposed to have bacon, and they made them all plain. They also pretty much just dumped all the fries into a giant paper bag. Fries were squishy and super oily too.
  • JM
    Justin Mayabb
    Jan 3, 2026
    5.0
    Took my family of 6 plus 2 freinds here. Very clean,staff was very nice, and the food is delicious
  • CD
    Chris Dubya
    Jan 1, 2026
    1.0
    I will never support this location with my money again. They will lie through their teeth regarding pickup orders, keep your money and food that was already overpriced, not a trustworthy way to do business. Keep your eye on them
  • SP
    Silver Poseidon
    Dec 17, 2025
    5.0
    Always fast, hot and no issues when making online orders.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.