Business Details
About
Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Lexington, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
738 reviews
5 stars
423
4 stars
169
3 stars
72
2 stars
23
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Alisha, Drake, and Toya.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, particularly regarding specific dishes like meatballs and breadsticks.
Service Issues
Several reviews highlighted problems with order accuracy and long wait times, particularly during busy periods, leading to customer frustration.
Management Response
Some customers noted positive interactions with managers who provided excellent service, while others reported negative experiences with management regarding order issues.
- RHRobin HandloserJan 1, 20265.0As soon as we crossed the threshold, Mary called out to us from the kitchen welcoming us and letting us know she would be right out. Such an upbeat lady —- I love meeting people with genuine enthusiasm and positivity. Mary exudes these things. What a remarkable person—-she just made my day!
- DTDavid ToddNov 24, 20255.0Baked Ziti w sausage is 🔥
- MCmarlene cookOct 29, 20255.0The staff were so friendly and inviting. They brought our food out and checked on us numerous times. We enjoyed chatting with them.
- BHBec HilerOct 25, 20255.0My family goes to this location weekly. We absolutely love the staff here, awesome staff!! Food is always good for us never a complaint. All the managers are fabulous & friendly. Great customer service!!!
- BHBrooklyn HickeyOct 11, 20251.0This Thursday night I went to this fazolis and got chicken alfredo and a blue italian ice. I came home and ate and i didn’t think anything of it and went to sleep and on friday morning i got up and felt extremely nauseous and ran to the bathroom and threw up everywhere and everything in my body and was practically dry heaving! I also had extreme diarrhea and had the worst stomach cramps i then later discovered i had food poisoning. i eat here a lot and to get this was so disappointing do better.
Frequently Asked Questions About Fazoli's
What type of cuisine does Fazoli's in Lexington, KY serve?
Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.
What are the operating hours for Fazoli's drive-through?
The drive-through is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.
Does Fazoli's provide delivery and pickup services?
Yes, Fazoli's offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Fazoli's food online or via an app?
Yes, you can order online at https://order.fazolis.com/search and also use the Fazoli's app available on Apple App Store and Google Play.
What payment methods are accepted at Fazoli's?
Fazoli's accepts American Express, Discover, Mastercard, and Visa credit cards.
Is Fazoli's suitable for families with children?
Yes, Fazoli's welcomes families and offers a kids menu, high chairs, and a kid-friendly environment.
Does Fazoli's have wheelchair accessible facilities?
Yes, Fazoli's has wheelchair accessible entrances, parking, and seating to accommodate guests with disabilities.
What nearby restaurants are close to Fazoli's in Lexington?
Nearby restaurants include McDonald's, Gold Star Chili, and Jimmy John's, which offer fast food options such as burgers and sandwiches.
Are there convenient ATMs near Fazoli's for cash needs?
Yes, Coin Cloud Bitcoin ATM and LibertyX Bitcoin ATM are located nearby, providing easy access to cash or cryptocurrency transactions.
What nearby services can customers find around Fazoli's?
Customers can find gas stations like Shell and goodstop by Casey’s, automotive services like Valvoline Instant Oil Change, and beauty salons such as Professional Hair Designers near Fazoli's.