Business Details
About
Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Lexington, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
914 reviews
5 stars
573
4 stars
149
3 stars
73
2 stars
40
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising the staff's friendliness and efficiency, while others reported rude behavior and long wait times.
Food Quality
Food quality varied significantly; while some customers enjoyed the meals, others complained about over-salting, dryness, and incorrect orders.
Atmosphere
The atmosphere received positive feedback for being pleasant, but some customers noted issues with cleanliness and noise from staff meetings.
Staff Performance
Certain employees were highlighted for their exceptional service, while others were criticized for unprofessional behavior.
- TLTammy Leath3 days ago5.0Very good service and food was very good.
- WWWilliam WachsDec 21, 20255.0Wonderful young woman waited on us. Great experience. Food was delicious, and healthy portion. Will be back!
- LELovell edmondsDec 13, 20255.0Emily and Angela rocks awesome employees thats what makes Fazoli’s
- ALArthur LucasDec 3, 20255.0The lady that took my order and then served my food made me feel like a valued customer. Thanks
- ZLZoriana LukasNov 21, 20251.0I came in to pick up a DoorDash order around 8 PM and accidentally walked through the wrong door because there was absolutely no sign on it. I apologized right away, but the man working there started yelling at me, “What are you doing?” There was no reason for him to shout at anyone, especially at a woman who simply made an honest mistake. His attitude was completely unprofessional and disrespectful. The atmosphere in this place is awful, and the customer service is downright unacceptable. I will not be coming back and definitely do not recommend this place to anyone. I came in and there was no one at the front desk at all. I called out, “Excuse me, sorry, I need my order,” several times, but nobody came or even bothered to check.
Frequently Asked Questions About Fazoli's
What type of cuisine does Fazoli's in Lexington, KY offer?
Fazoli's offers fast, fresh Italian cuisine, including pasta, pizza, and their signature unlimited garlic breadsticks.
What are the regular opening hours of Fazoli's at Richmond Road?
Fazoli's is open daily from 10:30 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Does Fazoli's have a drive-thru service?
Yes, Fazoli's at Richmond Road features a drive-thru open the same hours as the restaurant, with extended hours until 11:00 PM on Fridays and Saturdays.
What pickup and delivery services does Fazoli's offer?
Fazoli's offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are there vegetarian options available at Fazoli's?
Yes, Fazoli's provides vegetarian menu options alongside their Italian dishes.
Can I order Fazoli's food online or through an app?
Yes, you can order Fazoli's online via their website or through their Fazoli's Rewards app available on iOS and Android.
Does Fazoli's accept major credit cards?
Fazoli's accepts American Express, Discover, Mastercard, and Visa for payment.
Is Fazoli's wheelchair accessible and family friendly?
Yes, Fazoli's is wheelchair accessible with seating, parking, and entrances, and it is welcoming to families including children.
What nearby dining options can I visit around Fazoli's Richmand Road?
Nearby dining options include Wow Bao for Chinese cuisine and Durango's Mexican Restaurant for Tex-Mex food, offering variety for visitors exploring the area.
Are there wellness or spa services near Fazoli's on Richmond Road?
Yes, several massage and spa services such as Corey Proffitt Studios Massage, Intuitive Connections day spa, and Rachel Cintron, Licensed Massage Therapist are nearby.
Where can I find professional services or other retail stores near Fazoli's?
Nearby you can find Kinetic by Windstream Store for telecommunications and Mike Ison: Allstate Insurance for insurance services.